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Banfield Pet Hospital
501 1st Avenue, San Diego, California 92101
About the Banfield Pet Hospital
Banfield Pet Hospital in San Diego, California, is a leading veterinary care facility dedicated to providing top-quality medical services for pets. Located at 501 1st Avenue, this institution offers a wide range of services including preventive care, vaccinations, surgeries, dental care, and more. With a team of experienced veterinarians and state-of-the-art equipment, Banfield Pet Hospital is committed to ensuring the health and well-being of your beloved furry companions. Whether your pet needs a routine check-up or specialized treatment, you can trust Banfield Pet Hospital to provide compassionate and expert care.
Photos of Banfield Pet Hospital
501 1st Ave., San Diego, CA 92101, United States
Opening hours of Banfield Pet Hospital
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Closed
Reviews of Banfield Pet Hospital
"They absolutely refuse to process PetMeds or Chewy prescription paperwork until it's been so long that they pressure/force you to come back in for another heartworm test and/or "need a current weight on file." Totally corrupt how they hold your meds hostage and try to make you buy them from them. I've used Pet Meds for years and moved around a lot, many other vets/Banfields. This office has failed to process my paperwork repeatedly, claiming they don't have the fax/can't find the paperwork from Pet Meds...had my wife try her process through Chewy and the exact same thing happened to her for 45 days. Gave this place two years of business with two 70lb dogs and will drive them 20 minutes now to go somewhere else."
"The person called Krister? called and asked to reschedule without an explanation, I had to ask her why, and her tone was so rude. I asked to talk to someone nicer, she said she will leave a message, never got a call yet; I told to cancel the appt, no need to reschedule, she said GREAT! What kind of customer service or front desk personnel?"
"Review left on 12/27/23: The Marina district does unauthorized nail trims and causes your dog to bleed profusely and then they won't tell you about it AND they will deny doing it. Since you didn't authorize it, you won't have any proof. The practice manager is not allowed to review security footage and will tell you that you need to subpoena it if you want to prove that they did it. Personally, I'd be irate if my staff did an unauthorized procedure and then lied to me about it. But she didn't seem upset at the staff at all. Only upset at me for reporting it. They've misdiagnosed my pet multiple times, once resulting in a $3,000 emergency surgery that Banfield ended paying for because it was theiy admitted fault for misdiagnosing. PLEASE FOR THE LOVE OF GOD, do not NOT bring your pet here. Sidenote: Dr. Kramer is a gem and I sincerely hope she finds a better company to work for. Updated on 2/4/24: On 12/22/23, my dog had a urinalysis at Banfield Marina District and they said, "No news is good news." On 1/27/24, my dog was having issues urinating so I took him to the Banfield in Pacific Beach. They notified me that his urinalysis from 12/22 showed struvite crystals in his urine!! Considering Banfield Marina District misdiagnosed my dog in the past when he had obstructed bladder stones resulting in a PENILE URETHROSTOMY this is a big deal to me. I called while he was there for his appointment and they said the doctor world call me with the results. On 12/26/24, I called regarding the unauthorized nail trim and again asked about the results and again was told that the doctor would call me. I even spoke with Reina the practice manager on 1/16/2024 and so wasn't told anything. I'm extremely disappointed that nobody called me to let me know. I had to find out over a month later due to my dog having complications. BANFIELD MARINA DISTRICT NEEDS TO BE SHUT DOWN!!!!"
"I never write reviews for restaurants, services, brands etc. I hope whoever reads this takes this seriously if you care about your pet. DO NOT bring your pet to Banfield Marina on First Avenue in San Diego. My dog received clean bills of health from Banfield while they happily took monthly premium payments for 11 years until she started exhibiting signs of illness at 12.5 years. After antibiotics and antacids were ineffective, the veterinarian gave her a shot of steroids. The vet assured me my dog was not at risk and I did not need to start thinking about the decision to put her to sleep. She had a heart attack in front of me 3 hours later. I understand this is inevitable for any pet and I am not saying the steroid shot killed the dog. What I caution any prospective Banfield Marina customer against, is the insensitivity and callousness I received from the staff when I inquired about canceling my plan. If you value empathy or customer service in the care of your animal, this organization will not only disappoint, but shock you. Not only was the way the Marina veterinary supervisor spoke to me heartless and impatient, it was completely business oriented. Consider any other veterinary clinic"
"The appointment was scheduled for Wednesday, September 26th; an hour before the appointment, it was rescheduled by the clique for Friday, September 29th. Because of this, I had to reschedule my plane flight. The visit was confirmed in advance, I was told that the flight was postponed to Friday and a certificate of health for the pet would be needed. On Friday, the clinic said that the certificate would be issued within 7 hours, since the doctor was not on site. I had to urgently look for another clinic and I missed the plane. I don’t recommend it to anyone, I incurred big financial expenses and had to change plans."
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