Vetco Total Care Animal Hospital

"Front staff was rude at best. Kept interrupting me when I’d try to speak. The vet told me my options with my new puppy were to force feed him or give him back. Everyone in my family is attached to this dog, he just won’t eat. Give him back because he won’t eat? I mean she was nice, but I wasn’t happy about that. They wanted expensive tests I couldn’t afford, I asked if there were ways to finance. No. Then there’s a sign that you can apply to finance right at the front desk, and says just ask an associate. The only response I got when I asked was “that’s for a separate credit card on your own.” So I didn’t apply and they didn’t get paid. I will be taking my puppy elsewhere. I will also be making sure everyone I know goes elsewhere. I have a wellness appointment scheduled for him with them, but am canceling that. The only thing I can say is that they did give me a free visit as it was my first time there. But what a shame for a first visit this is the impression I got."

"I felt heard and not pushed into any decision I didn't feel comfortable with. They were quick and explained to me what was happening."

"I wasn’t sure if this facility was going to help my dog since the day before I took him to the emergency Vet and they didn’t fully help him!!! This facility was just amazing blew away my concerns from arriving to leaving this place was just amazing. The Girl in the front I didn’t catch her name was super nice I came early and informed that it be a while and put me and my dog in a room while we waited. The assistant/nurse/tech Julie or Julia I’m bad with names she was awesome asking me questions and getting all the correct information she explained the medication and process of what they were going to do and what my dog needed! The doctor, Dr.D was also awesome she did a FULL examination of my dog while in the room she took the time and didn’t rush. They all made me feel better that my dog was being taking care of and being treated if I had any questions or concerns that answered them all! They did more than the Emergency Vet with half the cost and care for my baby! Will definitely keep coming back to them!"

"Been coming to this Vetco since it opened with my old cat, they’ve always been nice and thorough. Even cried when we made the humane decision of putting her to sleep. For this visit they have met me with the same niceness, I would recommend them again to any other friend :)"

"I had an appointment at 8:30 am and didn't get seen until 10. Once they saw me it still took a while before they took her in. Once they took her in it was about a ten minute process and they are definitely cheaper than most options. My cat might of not kept awake but she's a real trooper."