Collaborative Psychology Group

"The team has been very helpful every step of the process. They are kind, patient and friendly when guiding me with my questions about the process. They are mindful of a person's situation and work with you."

"We drove from San Jacinto to have an evaluation done for my son. We got caught in traffic and showed up a little more than 5 minutes late. There was a sign posted that the person at the front desk was on lunch until 1pm. No bell to ring to notify that we were there. A second person came in behind us about 5 minutes after we arrived. Then finally someone came up to the front desk. She said she would go get the therapist for us. Now we were over 15 minutes late once the therapist finally came out. She said that since we were 15 minutes late we couldn’t do the appointment anymore. I attempted to explain to her what happened and she said that we have a alarm on the door that notifies us when people come in. And acted as if I was lying. Really rubbed me the wrong way. Not to mention this therapist also had a big messy bun on her head. Looked as if she had just rolled out of bed. Highly unprofessional. I canceled our appointment after she attempted to bring us back when she was very adamant at first that she couldn’t take us because we were late. She must’ve found out she wasn’t going to get paid if she didn’t take us back. So I said no thanks. Not trusting to have my son evaluated by someone like that. If I had known this place had such bad reviews I would’ve never scheduled an appointment in the first place."

"What's interesting is when I first looked up this place and saw all the bad reviews I thought... Surely a few people just had some specific issues that weren't properly ironed out. But no, the way that this place is run is the cause of the bad reviews. I am a vet who was looking to have couples therapy here- but authorize and pay for by the VA. They set up the consult for me to go there for couples therapy. During my first appointment my wife and I showed up both willing to work together for a couple's therapy. The first session went fine. We liked the therapist and we made two more appointments. A couple of days before the next appointment - which happened to be more than 10 days later... They canceled my appointments and left a message saying they recommend separate appointments for my wife and I. I don't know if it's a money thing or an ego thing but why go against the client's wishes, the VA consult and the recommendation of my VA therapist? Now I have to wait another month for a separate consultation just to see someone else through the VA."

"As a disabled veteran, this office was of no help. Back office is completely rude and has no regards to Patients actual needs which is weird for a mental health office, nor does it seem like any of them are willing to do their job. I am glad I was able to find out the care they would have offered me if I continued with this office. Sadly I wasted three weeks trying to be seen by this office. Its funny too, the day i cancelled my appointment I call community care and my referral had been approved. If someone who said "Its not my job" had told the person whos job it was, no ones time would gave been wasted."

"There website claims to be understanding and compassionate. They understand things happen…..They don’t care. They had zero problems canceling my appointment when the provider was sick with 1 days notice. When I called with 30 hours notice they said there was nothing they can do. Horrible. Would not recommend. Only care about money and not clients. I cancelled all future appointments. You lost 6 weeks worth of payments to not move around one appointment for an urgent matter. Deplorable. I will make sure this whole community knows how shady you guys are and if you’re reading this I would Stay as far away as you can."