Walgreens,

3001 Taraval Street, San Francisco, CA 94116

"HORRIBLE PHARMACY SERVICE. KEEP PUTTING ME ON HOLD AND NO PICK UP."

"Went to pick up a prescription only to find that my insurance didn’t cover it. ($400 out of pocket for ear drops!!!) The pharmacist was super helpful and figured out an alternative that was covered by insurance, he then contacted my Dr. to have my prescription changed. I believe his name is Flo. I have had prescriptions not covered by my insurance before and he is the first person to make the effort to get me an alternative. I was about to change pharmacy’s because I recently moved so this location isn’t as convenient but I’m gonna stay after this experience."

"!!!WARNING!!! DO NOT GO HERE IF YOU’RE BLACK! They will profile you, lock the doors, not let you in, and ignore you. If you do have a chance to question why they wouldn’t let you in, you’ll get accused of harassment! It’s a lose lose situation and not safe for black people to shop here. Avoid this place at all costs!"

"Walgreens staff could not be nicer. Whether it's figuring out problems with the app, prescriptions, finding products, helping customers with coupons, etc. They make Walgreens great. Walgreens has a terrific assortment of goods to choose from and they always set up shop on a public transit line and have generally in most areas parking lots. They respect their communities. I wish people in the communities would respect them and not steal from them and dump trash in their lots. Way back in world war II Walgreens would extend credit to starving actors in New York. When I read that it won my heart. The people working at Walgreens are hardworking. People usually immigrants. When we hurt the company we hurt them. They served us all through the pandemic in a very brave and selfless way. I like to support them instead of ordering things online from the great giants that are taking over all the small businesses. But instead go to my local Walgreens and try to help them. I know them all by name and they are each very kind and respectful, hard-working people."

"Wow. Absolutely the worst customer service I have ever experienced at a pharmacy in my lifetime. Was here to pickup quick prescription refill that was already ready and needed to update my address. After 15min I asked for an update after the pharmacy served 10 other customers and told me to come back tomorrow. Instead of getting into am argument I proceeded to leave but beyond disappointed in the service received."