Jackie Robinson Family YMCA 151 Ymca Way, San Diego, CA 92102
About the Business
The Jackie Robinson Family YMCA, located at 151 YMCA Way in San Diego, California, is a vibrant community hub dedicated to promoting health and wellness. As a gym and health institution, the Jackie Robinson Family YMCA offers a wide range of fitness programs, group classes, and state-of-the-art facilities to help individuals of all ages and fitness levels achieve their health goals. With a focus on family-friendly activities and a commitment to serving the community, the Jackie Robinson Family YMCA is a welcoming and inclusive space where individuals can come together to improve their physical well-being and build lasting relationships.
Photos
Hours open
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"The lady on the weekend stole $100 from me and never signed up my son for the sport he was excited to start playing. She said I couldn’t pay card because the other lady that does the card payments wasn’t there until Monday. Of course, I didn’t have time for all that due to work, so I was then told I can pay in cash which I did there and then. This was when I went months ago (November) and they said he starts on January. Bummer but at least he’s got that to look forward to.. Then I noticed with time that I never received an email with confirmation like she said I would, and when January comes & I called to ask when he starts, they told me he wasn’t even on the list! Total disappointment. I remembered she gave me a paper and I saved it in my car, but when I found it and unfolded it, I realized that it was JUST A FLYER. She made me believe I would get confirmation on my email which I never did & I don’t have proof I even paid it. Not unless they go through the cameras, but they ain’t trying to do all that. This is a warning that there is a thief working here on weekends, DONT GO HERE, try a different place for sure."
"Spectacular state of the art facility with as many machines, weights, and classes as you could possibly need. The facility was very well maintained and the young man at the front desk was courteous toward us visiting from out of town. Our YMCA membership was easily found and accepted...we are thankful for the great customer service he provided. Highly recommend this YMCA if in San Diego!"
"The facility itself is adequate. It seems to be regularly cleaned at least. It's smaller than other San Diego Y's and doesn't offer all the amenities of the larger Y's but at a basic level it does the job. However, I have to agree with other reviewers of this Y, the customer service (entry & front desk) in the mornings is awful. They are not helpful at all and quite often the employees in these areas, their attitudes border on arrogance. I find it to be truly comical. They lack knowledge about the YMCA's published policies & shouldn't be in a customer contact position at all. Additionally, Jackie Robinson Y, seems to have as many days when its closed or "closing early" as to days when it's fully open. But its one of the cheaper Y's in San Diego and you get what you pay for."
"Worst customer service ever. They have an issue that they need to close the pool for around 2 weeks. I only pay my membership for my kids using the pool but we have to stop using that because of their issue. I asked to extend or refund my membership for those 2 weeks. Then they said they cannot do that. That meant I lost money for my 2 weeks family membership. It's so stupid, doesn't make sense to me. Why they could do that . I paid my membership for a month but can use only half month. Super stupid customer service. No more membership here....."
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