Esporta Fitness

"I love this gym it is super sanitary there is always someone cleaning. The staff are friendly and approachable. I have a wonderful trainer Rene who works well with my needs. There is an abundance of parking you don't ever have to worry about that. Overall I recommend this GYM other amenities are a pool, sauna, locker rooms, showers, chiropractor/massage/rehab, and a child center I believe they charge 10 dollars."

"I want to express my gratitude for the prompt response from the front desk team and the manager, Stephanie, to my previously communicated concern. However, I feel compelled to address an extremely worrying situation regarding hygiene at Exporta Gym in Lakewood. I have always noticed the hard work of the maintenance staff, but during my recent visit, I observed the maintenance staff using the same broom used to pick up papers from the exercise area to remove papers from men's urinals. To make matters worse, he then used the same broom to retrieve papers from above the sink. This act goes against basic hygiene standards and poses a clear risk of cross-contamination. This type of behavior is unacceptable and violates hygiene laws. It is essential to highlight that the contamination of cleaning utensils in human waste areas and their subsequent use in areas where hands touch poses a serious risk to public health. I understand that people can make mistakes, but this could be the result of a lack of training or awareness about the importance of maintaining hygiene in shared areas such as bathrooms. It would be beneficial for the staff to receive appropriate training on cleaning practices and health standards to prevent similar incidents in the future. While I appreciate Stephanie's call to address my concern, the hygiene situation warrants serious attention and immediate action. Therefore, I give a rating of 4 stars for customer service but unfortunately, a rating of 0 stars for hygiene, reflecting the severity of the situation. I hope this concern is taken seriously, and immediate measures are implemented to ensure the safety and well-being of all gym users. Thank you again for the prompt attention to this matter."

"Great place. Very clean, friendly staff and great vibes environment. The decor is energetic and calm. Will be coming here to work out more after. The lockers are kept clean and the equipment looks almost new."

"They still haven't fixed the pool temperature! I don't know why they are dragging their feet. It's the only thing I use when I go, so I want tepid water! Otherwise, you can say the pool is beautiful and clean."

"Update : Sauna finally fixed with new timer, took years but it works better than what they had. Now if they can just bring back the paper towels. They expect for you to clean the equipment with your towel. They never have wipes available and the ones they use dry out needing to use more than they would line you to use. Come on Esporta do better, be better than the other gyms! Need to do better with service, sauna doesn’t seem to work and the staff at the front desk are clueless. Using cheap wipes that dry out quickly isn’t the beet idea to try and clean the machines before and after use. Service has been on a downward spiral for quite sometime now. Update still sauna issues they can’t seem to get things rolling at this gym. Hoping that upper management actually reads the reviews at this point it seems that the service reflects upon the managers ability to lead which is at this point unacceptable! 12/27/22 Will the new year be any different?"