Petco 10819 Zelzah Avenue, Los Angeles, CA 91344

"I love this store! Friendly staff, very organized and clean store. A fun quiet place to take even a gentle child. It has a lot of cool animals some beautiful fish....I love this store. Will add photos as proof next time my cane corso needs some food"

"Your employee Daniel " DJ" did an excellent job. I had called the night before looking for a particular brand of Dog food. He said he wanted to double check to make sure they had it. Low and behold you had it. I advised DJ that I would be in tomorrow. The next day I came in and since I was having trouble finding it, DJ said hold on let me show exactly where it is. DJ is very welcoming and has excellent Customer Service skills. Please recognize him because DJ ROCKS!"

"Placed an online order to pick up here. The store only had one attendant to handle the online orders and walk in purchases. Petco botched the order. Had to stand to the side and wait while the walk-ins were done. THEN they discover they DON’T HAVE ANY OF THE ITEMS in my order, requiring my having to travel across town to see if I can get the items I need. Petco seriously needs to up their game, as this kind of ineptitude is inexcusable, especially with their online system which they tout as being quicker and more efficient."

"Went in to buy feeder goldfish. The tank had a sticker on it $.25. Asked for assistance. A female employee showed looking a little irritated. Got to checkout rang up at $.29. Total checker that the price on the tank was different and she said "oh". That's it, no help. She said that's the price because that's what it rang up. I paid and left. 50 cents isn't a big deal but maybe customer service could improve. I would recommend checking your receipts on your purchases. Could be a lot of money being fleeced."

"I usually go to this branch even though Northridge branch is closer to where I live. The shelves here are well stocked and organized. Floors are maintained. And most importantly, the staff are nice and friendly. I’ve been scheduling my dog everywhere for her grooming before Brett. But now, I think we found our person to do my dog’s regular grooming. Although we weren’t able to get the cut that I wanted for my dog because of the amount of matting, Brett did a great job in trying to save the matted hair. The best thing he did was he informed me before I come to pick up my dog - at least I wasn’t shocked how it turned out. Good customer service! I hope all branches do this too."