Pets R US 2000 7521 Fallbrook Avenue, Los Angeles, CA 91307

"Believe the hype...Hector is awesome! The best customer service you will find. My wife and I went in to buy dog and cat food to donate to local shelter. Not only did Hector suggest some economical yet healthy food for the animals. He was also gracious enough to help us carry it to our car.... Honestly if I could give ten stars I would!"

"Hector is best. Love to come here and see the reptiles. I always buy my dog food from him."

"This pet store is a jewel of the West valley. If you have pets, please shop here first before you go to the big box stores. I get my chicken feed here for much cheaper than anywhere else. The owner always makes sure he sells my daughter the smallest crickets he can sort out of the batch because she has really small toads. No one else would do this. We are customers for life!"

"I’ve been coming here since I was a little kid. The owner (Hector) even sold me my first Ball Python that I had for over 10 years. He is very knowledgeable and always answers all of my questions. Highly recommend. Its just a really great local small business that I encourage everyone to support."

"I went in and bought some dirt for my gecko, everything was fine and I was chatting with the owner. I go to the register, PAID for my dirt in CASH, was given my coin change and no receipt. I talk with the owner for 2 minutes afterwards, then decided to buy some crickets. He bags my crickets and proceeds to try to charge me AGAIN for the dirt. I explain that I had literally just purchased the dirt from him 2 minutes earlier, and showed my coin change. He asked for my receipt which I never got one. We went back and forth on whether or not I bought the dirt, insisting I didn't! I offer to stay for him to count the till, or offer my phone number so he has my contact info but he refused. How do you forget that you charged me 2 minutes earlier? He made me feel very uncomfortable and I will never go back there. Make sure you ask for a receipt no matter what you buy because that man has memory issues and may accuse you of not purchasing your items. I was the only one in the store, he was the only employee working, it was not busy and there were zero distractions during our interaction."