Maria Szmidt, MD 12395 El Camino Real, San Diego, CA 92130

"This for sure is the most unprofessional offices I had been a patient, several times with different days I have been calling to make an appointment for a referral I need and never, never a single time the phone was pick up I work in a medical offices and for sure the costumer service have to be top one but this place I don’t even think have this, honestly if you get referred to this place make a favor to yourself and request a new PCP because this place will make you go stress for no reason I will definitely call my insurance and request a new one because is beyond unprofessional at this point of you never get no one in the phone or be place in hold without a confirmation from the pt; and plus of that you never see the Dr like she ask you all the question and later ok the appointment is done like she’s on a rush."

"DR. MARIA SZMIDT and her staff have been very helpful in diagnosing my complex medical condition. They have referred me to numerous specialists and run multiple tests to find out what’s wrong. Her staff are helpful and her office feels homey."

"Please don't go to this doctor. My first visit to this doctor was ok. The doctor said she would be back but she never came back and sent me home, ( I could not finish to tell everything, she did the same with my dad). Then I have been waiting for her to fill something for my insurance to approve the medication. It has been 2 months since then and I still do not have my medication. The doctor changed my prescription but they never updated the pharmacy. When I went to pick up the medication the pharmacy told me that they could not give more because I still had medication according to the old prescription. I have to call them daily for follow-up to ensure they do their job. it took about 4 days of call for them to update. Then they called to say the insurance does not approve that and they are requesting the doctor fill out some paperwork. I told them I knew that that is why I have been calling you all these days. ( if the doctor fills the form the medication will be approved). They asked if I tried another medication but I could not remember the name of the medication. So, I asked them but you can see that in the information that my other doctor sent you already. They told me that they did not have it because I hadn't fill the form. I told them I filled that form the first day I went with this doctor. So, they never ask the information to the other doctor and misplace the paper. So, far I do not know if they have it. I called today because I have been waiting for them to call back to give me an update after 2 weeks. They are asking me to understand they do not have staff and that they will call me again. I said I was not hanging out because they told me the last time and have been two weeks and nobody called me. I have been waiting two months for this medication and they are still asking for more patience. They let me on hold and then they hang out the call... Charity and Nicole I think are the names of these people. So, if you want to deal with people who do not do their job go here. i CALLED THREE TIMES THEY PUT ME ON HOLD FOR MORE THAN 20 MINUTES THEN THEY HANG OUT OF ME."

"Move onto the next place! TERRIBLE EXPERIENCE. I booked a new appointment with Dr Szmidt and ended up having to see a different doctor bc she went on vacation. I called back for weeks in a row to get my lab results, and they said said they'd let me know when they were in. I asked if it was normal to not get results or answers to my questions for over 3 weeks, and they said when they are busy it could be... Results were normal so I asked for a different tests based on my results to get to the bottom of some symptoms and instead of reading my lab results and the reason I came in (very basic) they told me id have make another appointment (less than a month later for the exact same thing I went in for previously) bc Dr Szmidt didn't see me originally...even though my appointment was supposed to be with her, and all the notes from that 5 minute appointment are in their system. Extremely unhappy with this whole experience and the customer service provided."

"Dr. Szmidt has been my Primary Care Physician for over 10 years. She has been my advocate with a serious diagnosis in 2012. I have always felt I had her complete attention during my appointment. If there is any complaints she will respond at the appointment with any follow up tests that need to be done. The office staff is very accommodating in fitting me in on short notice if a medical need arises. I have complete confidence in Dr. Szmidt as well as my daughter who is also her patient."