Petco

"I've been going here for several years because I have pet fish. I take very good care of my fish and I did my research before getting into the aquarium hobby. I had a betta fish who i've kept for 4 years and it passed away due to old age. He had a nice planted tank but a week later which is this week is when I decided to get another betta and a certain employee told me about a policy that I wasn't aware of. I had to be 18 in order to purchase fish which is a fair policy however she seemed rude and it felt like she was interrogating me the other day when I went to buy a feeder fish for my turtle and I feel I have the right to privacy as a paying customer. I understand petco wants the best for the pets but i'm a paying customer who takes care of my companions and they should put the age disclaimer infront of the fish section so that there isn't confusion. I feel awkward and uncomfortable now going here to buy things cause she seems rude and i've heard others complain about her service aswell. Everyone else is polite but she ruins my shopping experiance in particular."

"Cara and her team of groomers are excellent! We followed Cara from the Fullerton location due to her patience with my fur baby (who can be difficult). She has made strides with him and he has improved in his willingness to be groomed and handled thanks to her dedication to work with him. I appreciate her and I appreciate the rest of the staff who stayed back and waited for us to arrive to pay."

"This store has an amazing staff. Goodness, I was so lost in this store being a first timer. And, as a new cat mom. Alexis was so kind and helpful and helped me expedite my shopping as I was in a time crunch. There is absolutely anything you need in this store. They also have pets for adoption which is wonderful and less expensive than some of the other places. Additionally, the pets have their I recommend signing up for the rewards program ahead of time. Kudos to this team/store."

"Not enough staff to help the customers. There were no carts available. They were no where in sight. I had to go looking for someone to help me carry a bag of dog food over to the counter. Then needed help getting out to my car. The gentleman that helped me, was very helpful."