Sunset Pet & Supplies 1373 Sunset Boulevard, Los Angeles, CA 90026

"Local pet store, POC owned, has a big freshwater planted selection and nano fish. Has all aquascaping hard scapes and substrates. All the employees there are helpful and will take the time to answer your questions."

"These guys are very knowledgeable and have a wide variety of pet products. Their display tanks were very impressive, and the tropical fish selection is like none other. They always meet my need. I do, however, need to call ahead of time for larger orders"

"Awesome spot. Good prices and a great selection of fish. Pristine tanks, both salt and freshwater on display. Their planted tanks are especially well set up. They have everything you need! Even a beautiful red Texas absolutely gorgeous!!"

"As someone who has been keeping fish for years, I can confidently say that this store is a hidden gem in Los Angeles. The store boasts a wide range of aquarium supplies, from tanks and filters to decorations and food, ensuring that I can create the perfect aquatic habitat for my finned friends. The knowledgeable and friendly staff members are always eager to share their expertise and offer valuable advice on fish care and maintenance. Sunset Pet & Supplies has become my go-to destination for all things tropical fish, providing me with the resources and support I need to create stunning underwater worlds in my home."

"FISH LICE AND TERRIBLE CUSTOMER SERVICE: I went in several weeks ago because they were one of the few stores that carried fancy goldfish. I purchased 3 orandas and took them home and put them into a brand new tank that I had been cycling for 6 weeks. The tank was fully cycled before I put them in (I'm a very experienced fish keeper and have been in the hobby for years). Within a week one of the orandas starting getting red spots so I separated it into a quarantine tank. I know that fish can sometimes get sick within the first month of "coming home" since the stress can lead to a lowered immune system. My first thought was that it was an internal infection (septicemia?) so I started treating it with an antibiotic trio (the water is a bit yellow in the pictures since the nitrofurazone yellow colors the water). I also added aquarium salt and increased the temperature. Plus I made sure to mix the medication into the food which is faster way to get the antibiotics into their system. The fish showed no improvement during the first 7 days so I went to the pet store and spoke to Jims (not sure if that's the spelling of his name). I told him everything I was doing and he told me I was doing everything right and that he had nothing else to add. I know that antibiotics can take 10-14 days to fully work so I figured I simply needed to continue treatment. A few days after, the other 2 orandas in the main tank started showing red spots and then I noticed that there were little white spots in straight lines on the aquarium glass and immediately realized they were fish lice eggs (argulus)! Yikes! So I basically put the first fish through an intense antibiotic treatment that was totally unnecessary and useless. I called the store and spoke to Jesse and he told me that there was nothing that I could do except to PICK OFF THE LICE BY HAND--he didn't give me any treatment options and didn't explain to me any other options as a customer (full/partial refund, exchanges, returns, etc.). I told him that was terrible advice because that wouldn't take care of the eggs or any juveniles that weren't visible to the naked eye. He said he had no other advice other than to manually remove the ones I could see. I asked him if he knew they had a lice outbreak and he stayed quiet for a really long time. I insisted that he tell me the truth because I needed to know exactly what was wrong with my fish so I could treat them properly. He then admitted that he had seen "one or two lice" in the store aquariums which he had been picking off of them. I explained it was incredibly irresponsible to be selling sick fish and that I had 3 other aquariums that I could have spread them to (luckily, I know all about quarantining and also use separate equipment for the quarantine tank so as to not cross-contaminate). I hung up and called my other trusted fish store (Bob's Tropical Fish) and they immediately provided me with several treatments even though they weren't the ones to sell me the fish. Knowing now what was actually wrong with my fish, I spent the evening literally "picking" lice off of all 3 orandas. In total, I got about 75 lice!!!!! I put them all in a container and went to the store the next day. Jims was there and I showed him the lice and told him about my conversation with Jesse. I told him I was really upset about the whole thing, all the time (and money) I'd spent on trying to treat the first fish (for the WRONG disease) and that I hadn't been given any good advice, that Jesse had admitted he knew they had a lice problem and that I hadn't been given any "customer service" options. He tried to talk around in circles and didn't provide any additional help. After a while of insisting that something needed to be done, he said he would speak with the owner and that someone would call me with options. He took my name and phone number down and that was 5 days ago, Wednesday (March 15) and, not surprising, no one has called me back. AVOID THIS PLACE COMPLETELY--AWFUL FISH STORE AND AWFUL CUSTOMER SERVICE."