Centinela Feed & Pet Supplies

"I've been a customer of Centinela Feed since I moved to the South Bay in 2015. As a senior, I appreciate the great sales prices and variety. But I have to say that I will no longer be a customer of your Redondo Beach location. Why? Because almost every time I go to pick up an online order in that location, a woman (sometimes the manager) treat you like a thief. This evening, around 5pm I went to pick up one item. The manager (woman with long dark hair) went to get my order. I pulled out my ID. When she returned she said, "Now I need the last 4 digits of your credit card." I did not have the credit card but logged on to your website using my phone and looked at my order, then gave her the last 4 digits. Then she said, 'Now I need to see the credit card." I informed her that it is a virtual card that I use specifically for your store and that I do not have a physical card. She then stated that I needed to show the actual card. I again told her virtual means not physical. She eventually gave me my order and said next time I needed to show the card. There won't be a next time. (When purchasing with a debit card or credit card, you need not show anything). Is it your intention to make customers feel like thieves? I said this to her. That is exactly how I felt trying to pick up one item that I ordered. -Show order number -Show your id -Show last 4 of credit card -Show credit card When leaving, she said in a condescending way, "Have a nice day." As black people, we frequent places where we're not profiled and also treated with respect like everyone else. This Redondo Beach location profiles and does not treat you with respect. (Although when a male is working behind the counter, they have customer service in mind and treat me with respect.) I will not be going back to this location ever again. (PS Torrance location is the exact opposite and treat their customers well)."

"This is the best place in the area to take your dog or cat for food and bathing. The staff are exceptionally friendly and knowledgeable. The bathing area is open, clean, and is very useful."

"Bring fido in to peruse the "chewies"..........."

"Great go to place for my dog food. Small store and limited on treats. They just did a remodel and I do like the new vibe. Dry dog food prices went up considerably. I will shop around to save money. Thanks Centinela."

"Great service, excellent selection, and... did I mention great service? My kitty loves being close to such a well-stocked source of toys and treats!"