Walgreens 830 3rd Street, San Rafael, CA 94901

"Don’t bother making an appointment for a vaccine as you will be told to wait in the long line for the pharmacy anyway. The employee even said “I know it doesn’t make sense, but you have to wait in line behind the people getting prescriptions,” so at least we are on the same page about the inefficiencies. Truly a mess here."

"Thank goodness I didn't need anything from the pharmacy because the line was super long to pick up prescriptions. Although when checking out the service was extremely fast."

"Pharmacy is always a massively looonnggg slllooowwwwwww line of people waiting to pick up prescriptions. For years Walgreens chooses to massively understaff the pharmacy, forcing people to waste valuable, unreplaceable time just waiting in slow long line of other people doing the same just to pick up our medications. Longtime horrible understaffing decisions by management."

"I scheduled an appointment online for a vaccination. I arrived a half hour early for my, 3:15 PM appointment. After entering the store at 3:00PM, I waited in a very long line wherein people were very frustrated with some walking out of the store. I finally was called to the window at around, 3:20. Suffice to say, the clerk told me they didn't have me on their schedule despite seeing the conformation appointment info on my phone. He then told me that appointments are every 15 mins and it's now 3:30pm and they can't do extra work. He left the window and upon his return he told me they are out of the vaccine thet I need! I didn't believe him from what he had already told me so I asked to speak to the Pharmacist. When he (Adam) came to the window he was very rude and unprofessional, telling me, "I don't think we have it." I said, "you don't think?!" He replied, "well we don't," then turned and walked away shaking his head as if he was angry and annoyed by me! This place is horrible! From the filthy parking lot and cluttered store to the customer service, I will never return there again. I believe that the people of this community deserves much better."

"TLDR: The manager of the Walgreens destroyed my priceless photos (physical memories) that I can never get back. I had my film developed at Walgreens and I can tell you that I will never be doing that again. I got a disposable film camera for my final 27 days of college (27 exposures), so that I could take a photo every day. I had photos of amazing moments with my friends, photos with acquaintances I may never see again, and other fun memories of my final weeks in college. I dropped off my camera at Walgreens to get the photos developed. Today I picked up my photos and they were awful. This is probably the 10th disposable camera I've had before and I've never had them turn out like this. Yes I'll have some occasional light leaks and dark pics or overexposed ones, I know those are my fault and I know how film works. These pictures I received from Walgreens were clearly scanned horribly and rushed. The color was shifted and double exposed and I looked up what could have gone wrong (I blamed myself first) but it was the result of a TERRIBLE scanning job. I called Walgreens customer service to see if I could get my negatives back and they said to call the store I got it from. So I was directed back to this store and the manager said there's no way I can get the negatives back but he could give me a refund. I go back for my refund, I hand him my photos to scan the receipt that's on the photo packet, and he takes them to the back. Then he comes back and gives me my refund. Then after I ask him for my photos so I could at least keep my terrible ones because I can vaguely make out the pictures and I still can keep those memories. The manager (balding, older, reeks of cigarettes, skinny legs, wearing a tattered black t shirt and jeans) bluntly tells me he shredded them. My pictures. He just sent through a shredder. He seemed to enjoy that he ruined my day too even though I'd been nothing but polite to him. So Walgreens, please fire this sadistic A-hole who destroyed something I can never repurchase or reproduce. I am beyond upset and no refund could amount to how much those memories meant to me. The manager also seemed to never actually be doing work and kinda wandering around and hiding from customers, so the young man at the counter had to keep calling him to help the customers. Oh and by the way, the young man at the counter was the sweetest, most empathetic and understanding and wonderful gentleman I've ever seen work at this Walgreens. He actually looked concerned about my problem and wanted to help. Bless that young man, hope he's being treated okay by his manager because I cannot imagine that manager being a nice to anyone."