Petco

"They nicked my dog while grooming and they took no responsibility to be able to make things right but instead tried to minimize my dogs pain by saying that she didn't feel it. Now apart from that, I really don't appreciate them for slandering me saying that I was "hostile" which in fact I wasn't. I've always been respectful up until that so called manager Gabriel who I have never spoken to until new years is saying that none of the groomers wanted to see me and my dog which is ironic considering that I've only met them once on one occasion. I really do miss that other groomer Sierra since she was the nicest one out of all of them. Plus some of the employees looked a little ratchet but I've never questioned them or their choices since this is what "they" call a "vibe" when it's really more of a vibe kill or low vibrational. Also you need to clean your store instead of trashing it. I will be taking my dog elsewhere where my business is appreciated. Thanks but I don't need your so called services anyway. Since y'all haven't even shown an ounce of professionalism on your part."

"there was 2 people at petco but they went to me in 5+ minutes and i got a betta and all the cups were clean and there was king bettas and there was baby bettas and they were looking very good and the cashier was cool they were like how is your new year and they always say happy new year or have a great day and all the real plants were not dead at all"

"I had a really good experience here when we suddenly were taking care of a 1.5 week old kitten and had no idea what to do. Gabe helped us get the last kitten bottle available. He went above and beyond to answer my questions and provide guidance and reassurance in caring for a young kitten. It was a really positive experience and helped ease the anxiety of caring for the kitten."

"Went into Petco at Tanforan looking for a new groomer… no one around. Called out a few times. Petco employee told me she didn’t know if anyone was there and was not affiliated with them other than they are in the same in store. The store itself had boxes everywhere which equals a lawsuit waiting to happen. Everything in that store looked disgusting: floors, garbage cans full, I think there was vomit on the floor and they put an advertisement sign to hide it… it did not look fresh. Even the employees looked questionable. I had to clean my dogs paws after we left. That’s how gross it was. Get it together people."

"I'm enjoying my Vital Care Rewards at Petco. I spend a lot of money in the hobby of Aquascaping and taking care of 4 Community Fish Tanks, Petco's Vital Care Rewards Program allow me to love my new hobby and saving money at the same time. The Staff is very Friendly and Helpful at The San Bruno and Sloat Store in SF."