Dog & Hydrant 9240 Old Redwood Highway, Windsor, CA 95492

"I’m sadden to give a bad review to this spot I used to bring my previous maltese for a groom. I was denied service for a new pet!! According to management they do not accept siblings, whatever that means. **My previous maltese passed away and I haven’t been to Dog & Hydrant for a year and a half.** However, I called a couple weeks ago requesting a new appointment for a new pet. Asked for my info. and asked if I had been there before, which I have. I was placed on hold right after my response and she was going to check in with her manager. Shortly after, she got back to me saying they actually can’t book an appointment for a new pet because they are siblings. I never said they were siblings. And I also told them my previous pet had passed away a year ago. This is a complete new pet. They denied me service and told me that are not accepting new clients. In regards to the “no shows” I never had an issue getting rescheduled. I always kindly informed when I needed to reschedule. I do have record of being contacted on 5/12/21 and the groomer that day cancelling our appointment because she was the only groomer available at that time and couldn’t see us. Which was very disappointing and I did speak to the owner and had offered a free grooming. In which I was polite and respectfully denied. This being said, I no longer recommend this place. As they did not even attempt to make any accommodations for a new pet."

"I’ve been taking my dog here for over five years, the staff is so friendly, they truly love the dogs they groom . I have never had any issues that weren’t immediately addressed. I would highly recommend them if you are looking for a dog groomer."

"My Aussie girl enjoyed a spa day here last week and she looks gorgeous! I was impressed that the groomer took notes and was able to point out a behavior that cued me to seek an appt with my vet. The vet confirmed that she's got a knee issue AND complimented the grooming that D&H had done."

"Great place! Had a full service grooming done today for my dog. He has separation anxiety and they were very calm and patient taking him back. I love the grooming they did very detailed and asked a lot of questions to get exactly what I wanted. Highly recommend them and already have more grooming visits scheduled."

"We have known Hannah and her work for years and have followed her here. She has built herself a great reputation and her love for what she does and the animals shows. We have two dogs that love going and almost act like they are going on a mini-vacation and when it's time for pick-up, they act like they would prefer to stay with her, what the heck lol. They have worked hard for this dream and it shows. They have poured their heart into the business and it shows. Pride of ownership at its best right here. Just a few more things to complete till 100% but they are open for business and booking online is really convenient for the busy family. We will continue to make the trek to her shop and enjoy the great downtown atmosphere of Windsor which is basically across the street. Great job on our pooches and see you at our next appointment!"