Tom Waddell - State Farm Insurance Agent
2861 North Ventura Road, Oxnard, CA 93036
About the Business
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Tom Waddell - State Farm Insurance Agent is a trusted insurance agency located at 2861 North Ventura Road, Oxnard, California, United States. They offer a variety of insurance products to protect you from financial hardship in the event of a major loss. Whether you are looking for life insurance, annuities, pet insurance, or even RV insurance, they have you covered. Their goal is to be their customer's first choice in insurance products and services.
In addition to insurance offerings, they provide valuable guidance on important topics such as job loss, drunk driving prevention, and purchasing an RV. They prioritize customer service and are committed to helping you make informed decisions to protect yourself and your assets.
Please note that sensitive personal information should not be shared on their website. For assistance with accessibility issues, you can call (805) 604-1800. State Farm is dedicated to providing excellent service and ensuring that their customers have the coverage they need to stay protected.
Photos
Location & Phone number
2861 N Ventura Rd #101, Oxnard, CA 93036, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Never returned my call."
"Tom Waddell has been our Agent for over 15 years and we've been with State Farm for about 25 years. I haven't needed to contact the office much in that time but today I'm disappointed to call this office my agent. I asked Lauren a simple question about a vehicle but I got an unhelpful response. Lauren told me I need the VIN and other vehicle specifics. When I told her that doesn't make sense she transferred me to Jackie. Jackie provided me with the information I wanted without any hassles after finding my profile. PLEASE NOTE THAT JACKIE DID NOT NEED THE VIN TO PROVIDE ME WITH THE INFORMATION I REQUESTED. The problem is seems to be that people don't listen or sometimes thinks about what you are saying. I told Lauren that Tom Waddell is my agent at the beginning of the conversation, but I got a response that wasn't genuine or thought through. The low rating is due to the customer service of Lauren. People need to provide better customer service or don't they shouldn't complain when a robot takes over their job!"
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