Mission Fed Credit Union

"Horrible credit union and terrible people seemed like if I were Mexican would have been treated better and my loan would have been approved."

"Horrible credit union, that app looks and acts like it was around when dinosaurs roamed.The representatives are all snobby and rude. The only reason I went with them for my car loan was because they USED TO have great rates. Which reminds me, when I got my loan through them they misplaced one of the papers I signed and called 20 times in a few hrs while I was at work. When I was able to get back to them she insisted I had the paper, so I take more time out of my schedule to take all my papers for her to raid and low and behold I don't have it. Well turns out she had the paper after all. I've been to 3 different locations in north county and they all had the same type of rude representatives that act like they are doing you a favor for letting you bank with them. Guess what we're choosing to bank with you and now I'm choosing to bank elsewhere. Credit unions aren't all people make them out to be. Hate to say it, as much as I hate what they represent BofA has been much better to me and makes fixing errors or disputing charges far easier then mfcu."

"Ever since this COVID crap started they cut their hours. They close early when they used to be open until 5 p.m. M - Thurs. and until 6 p.m. on fridays. Getting tired of this. I checked into Navy Federal Credit Unions hours, 9 a.m. - 5 p.m. M -F as well as 9 a.m. - 4 p.m. on Saturdays. The Saturday hours are awesome. I opened a business account there. If Mission Federal does not change their hours back to normal operation by December I AM OUT! I will go through the hassle of moving to Navy Federal, bonus for Navy Federal is they have Offices across the Country."

"Staci was excellent. I was a bit stressed going in with my situation but she made my visit very pleasant. She is very personable yet professional and doesn't make me feel like I'm just another customer there. Love her!"

"Really surprised by the negative reviews. I have had nothing but good experiences with this branch. I have worked with Anastacia (Staci) and Karen--both have great customer service and go out of their way to answer questions/conerns. We have multiple account through them (checkings, savings, mortgage, heloc, auto loans, credit card). None of which we have ever had issues with. Yes they do require you to come in with those named on your account to make changes (but I see this as a great fraud prevention). I rather deal with this than be sorry later. I also love their rewards program both referral and random winner one."