Beyond20 - ITSM Consulting and ITIL Training in San Diego

"Recently I took two classes from Beyond20; ITIL Foundations and Project Management Fundamentals. For both classes, the information was sound, valuable and presented well. The classes are interactive - it' not a boring all-lecture format. Erika taught both classes, and she was a gifted instructor. Class materials were valuable, and the ITIL materials were perfect for exam study. I plan to use them again and would highly recommend."

"I took the ITIL Foundations class last week and was surprised at how enjoyable it was! Erika did a great job of presenting the information in a way that made it easy for us to understand how it pertained directly to our organization. She did such a great job that everyone in our class passed the exam. I am already gathering information about the next level of training, and am looking forward to another excellent Beyond20 classroom experience!"

"I wasn't too excited to take the ITIL Foundations class, but Erika made the dry topic relevant and kept it engaging. Not only was the class interesting, I learned content that I can take back and apply in my work. A big plus was also being prepared to PASS the exam on the final day!"

"Just took the ITIL Foundation class a few weeks ago and it was AMAZING! I had gone into the class knowing a decent amount of the material and expecting a boring lecture but it was anything but. Erika was my instructor and she did a great job keeping the class fun and interesting. She had many different ways of presenting the material that just made everything come together so nicely. This class was far from a boring lecture where you just sit and take notes as the instructor talks. We did multiple activities and had constant discussions and interactions with everyone in the class. I really enjoyed it and the commitment and encouragement Erika brought everyday really helped you feel confident."

"Awesome training sessions! I just completed their ITIL foundation class. My instructor, Erika did a great job delivering complex ideas using easy to understand concepts. It was educational and fun at the same time. Highly recommended! And yes, I passed the exam too."