Brownpoint Reserve 8860 Blackhawk Road, Middleton, WI 53562

"i lost thousands of dollar's of clothing because of a flood and they didn't do anything to help and my roof was ripped open and they took 1 month to fix it so i had to stay at a friends house for a long time there horrible and they didn't pay for any of the damages"

"I was almost kidnapped two times: once by an old woman offering candy to come inside, and another time by a guy who looked to be in his 40s. It flooded twice in the four years I lived here, and both times over $15,000 worth of items were lost. They did not reimburse any of the damages, and mold grew in the walls after the second flood, killing over 100 fish I was breeding. Additionally, my friends who also lived here lost over $35,000 worth of items and were also refused reimbursement for the damages. Despite some of the best years of my life, the friends I made, and the school, this place was truly awful."

"My washing machine has been broken for two weeks and they only offered to reimburse me for going to a Laundromat. They have given no updates or timelines about fixing the washing machine and honestly I don't even think they have come to look at it, despite us calling them almost daily at this point. I have no clean underwear"

"While reaching out to landlords over the last couple weeks we found that Brownpoint Reserve was the only place to immediately answer the phone and get us started on a virtual tour; easily the most responsive leasing team in town. We had the pleasure of speaking closely with Payton, who guided us through the renting process and did a damn good job at it. She had a set of virtual tours sent to us within 15 minutes of our first phone call, called to follow up the morning after our email expressing interest, and helped us through the application process immediately after. We’re very much looking forward to living here and the responsive and friendly team at Brownpoint Reserve helped make us comfortable in the decision of finding our next home."

"I had a terrific experience with John as he help my sons through the leasing process. As we began our apartment search, we found that the Steve Brown team (John, Devon and Nick) were by far the most responsive managers in town. They scheduled a showing immediately, and took us through the process without applying the slightest bit of pressure. John was very low key, candid, patient and knowledgeable. When one of my sons was only able to leave his new job for short period of time, John stayed around to do a second showing for him. He couldn’t have been nicer about it. While we proceeded with the leasing process, John, Devon and Nick were always available to answer questions or otherwise assist us. Our apartment is beautiful and right next to a golf course. And even after we moved in, John has continued to assist us by answering all of our questions about the neighborhood, and even helping find places to shop for furniture and other household necessities. We highly recommend Brownpoint to anyone looking for an apartment in Madison or Middleton."