United States Postal Service

"Lived here in Castroville for 55 years and this post office will always be my favorite!"

"The parking lot has somewhat difficult access and not many spaces. Lots of convenient street parking is a better option."

"I didn't have an appointment but drove to get my passport. The clerk helped me anyway. I had all my paperwork and copies ready so all I did was take MT picture, pay and go. In and out in less than 15 minutes. Only negative is they didn't show me my picture before and I hate it!"

"HORRIBLE CUSTOMER SERVICE!!!!!!!!! The only reason why I sometime still continue to there, is because I live in Castroville and its convenient for me when I'm running late. But every time I go, the lady who wears glasses is extremely rude, not just to me but to everyone. All I needed was for something to get scanned, not only does she refuses to give me a receipt, which at this point I stopped asking for one, but she didn't want to scan my item till SHE wanted too. There was only one person behind me, and yet no. So, I waited until she did. Then she finally scanned it. This service is unacceptable. Going to call customer service and complaint."

"I have no complaints with the mail delivery, none. But, I avoid the office at all costs. I have been in there numerous times over the last few years and they have always been consistently rude with others, and myself. I go the the Moss Landing post office where they are very friendly and never have they had an attitude. They have only been courteous. So now the best place to complain is to a regional USPS where there may be more senior management."