The Finkel Firm 3470 Wilshire Boulevard, Los Angeles, CA 90010

"Dear Finkel Firm, I am writing to provide feedback on the service I received, which unfortunately has led me to rate your firm with a one-star rating. My decision stems from several key issues I encountered during our engagement: 1. Poor Communication: Effective communication is crucial in any legal proceeding, and unfortunately, I found this to be lacking in our interactions. There was a significant delay in responses to my queries, and at times, information provided was not clear or sufficiently detailed. This lack of prompt and clear communication left me feeling out of the loop and uncertain about the status of my case, which was quite distressing. 2. Untruthfulness: I encountered instances where the information provided to me seemed to lack honesty or transparency. This not only undermined my trust in your services but also made me question the integrity of the advice I was receiving. Trust is a cornerstone of the attorney-client relationship, and once it is broken, it’s challenging to rebuild. 3. Bias Demeanor: I felt that there was a bias in the handling of my case. It seemed as though my concerns and perspectives were not given the unbiased consideration they deserved. This bias, whether real or perceived, impacted my confidence in your firm’s ability to represent my interests fairly and effectively. I hope this feedback is taken constructively, as the intention is to highlight areas for potential improvement. Legal services play a crucial role in our justice system, and the expectations for professionalism, honesty, and fairness are understandably high. Addressing these issues could significantly enhance the quality of service and client satisfaction. Sincerely, Medgar J. Parrish"

"Exceptional Support in a Stressful Situation. I recently found myself in the unfortunate situation of being rear-ended in a car accident. Thankfully, I had the support of The Finkel Firm, and I cannot express how grateful I am for their exceptional service throughout the entire process. From the moment I reached out, the team at The Finkel Firm demonstrated a high level of professionalism and efficiency. They seamlessly navigated the complexities of dealing with the insurance company, ensuring that I felt supported and informed every step of the way. One of the standout aspects was their comprehensive assistance, covering everything from arranging a car rental to coordinating repairs and scheduling therapy treatments. This all-inclusive approach significantly alleviated my worries during a challenging time. Communication was a key strength of The Finkel Firm. The team, particularly the front desk staff, was consistently prompt in responding to my inquiries, providing updates, and keeping me well-informed. This level of attentiveness greatly contributed to my peace of mind throughout the entire process. Attorney Jake Finkel, in particular, went above and beyond in taking care of my case. His expertise and dedication were evident, and I felt confident knowing I had a knowledgeable professional advocating for me. I wholeheartedly recommend The Finkel Firm to anyone in need of assistance after an accident. Their supportive team, effective communication, and expert legal representation make them a standout choice for navigating the complexities of post-accident challenges."

"Car accident was almost 2 years ago and settled this month. The firm respected my wishes as to not be called and sent me updates via text and email and had called only when absolutely needed. The settlement took 2 years but not to the fault of the firm. They fought as much as I expressed to them and eventually settled on an amount. Communication was something I expressed to be updated when they had something to update as the car accident was very traumatic for a few months and when I occasionally called or messaged them, they gave me a detailed explanation as to where my case was. If you can play the waiting game, then it’s definitely worth coming here."

"Jake, Sheryl, Jasmin and Nikolay, hit it out of the park for me. The case was long laborious and stressful. The Finkel Firm made sure I knew every detail - also available for me every step of the way. All of the office support was compassionate, kind, and empathetic. I felt completely supported. If you need a law firm where you are treated with dignity and respect, and your case gets a high priority, I would highly recommend the Finkel Firm."

"Jake and his team are nothing short of amazing. I was blown away by their compassion during my case. You often hear horror stories about how attorneys can treat you like a number and not a person. From the consultation to the result of my case, Jake and his team made me feel like family. They answered my questions, were quick to respond to any inquiry, and more important took their time explaining in length every step of the way. I walked away after each conversation feeling heard and confident in their team. Jake fought hard for me, and I could not have asked for a better result. Nancy was a gem during the entire process as well. I cannot thank her and Jake enough for their hard work. I would recommend this team to anyone needing personal representation. Thanks Jake, Nancy, and team for all you did for me, my journey, and my family. Thank you for allowing me to turn a chapter to bigger and better things."