Ferrellgas 17081 California 116, Guerneville, CA 95446

"This company has gone completely downhill within the last 2 years. Every delivery process gets worse. Corporate buyouts tend to never be a benefit"

"We have consistently been let down by FG. We scheduled a propane refill when we were "

"Service and customer service are fine but their proprane prices are OUTLANDISH. I am conservative with all utilities (water, electric, gas). I never put the thermostat above 65F. My Ferrellgas bill was well over $600 every 1.5 months last winter - a real budget buster!! If I weren't a renter and could change companies to something more affordable, I definitely would."

"Unbelievable!! Calls are routed to Washington. On hold for 15 minutes. Told they can't deliver in our area (SF Bay area) because of ice and snow on roads. One said drivers work 12 hours a day and another, 16 hours a day. Shouldn't have to wait for 2 weeks for a fill or partial end of load. It's just poor management. I can't even get thru to my local delivery just 15 miles away. It's incompetence at the highest level. Called 3 other companies and they said the could deliver next day until I said we were with Ferrellgas. Then told they can only deliver to their own tank."

"My mother switched her propane provider for Farrell because if it economic prices. They aren’t that economic. You will experience weeks of no heat and customer reps don’t care. It’s sounds unethical to leave your clients without heat. They are 2 days late from their promised date of deliver at my mother’s house. They are local and they said because of the bad weather they can’t go out to fill the tank. Other propane companies are willing to deliver when ferrell won’t. We are signing up with another company because we need my mother to have a reliable trustworthy service. This company is so incompetent. How can you leave people without heat during this cold season?!"