United States Postal Service

"UPDATE: They have extended the lobby hours recently so that helps a little. I travel a lot and need to have access to my PO box when I return home. The fact that I can only pick up my mail when the lobby is open (business hours) is absurd. What about customers who work full-time? Hire a security guard if you need to but let us have what we pay for. This is beyond inconvenient."

"The staff seem pretty overwhelmed and slow energy. As if the customers are an imposition. Funny, because they are all fairly new hires. I remember the first few weeks how full of smiles & welcoming they all were. This kind of thing has been happening at the Post office for far too long. No company should ever feel it's ok to treat their employees so poorly that they lose their zest for life. It's so sad. It is another example of the imbalances of our world. Why do some people find it so hard to treat other people with kindness and respect?"

"Worst post office ever. Staff is rude and incompetent. Somehow, they always manage to lose our packages. The "No access to location" is a lie. The packages are very small, and they perfectly fit in the mailbox. They're just lazy. As soon as you go to complain, they go to deliver the packages as they should in the first place. Avoid this post office if you can."

"If I could leave zero stars I would. This Post Office is the appidomy of incompetence. When I called to find out why my package wasn't delivered to my door, as all others are, they told me that the delivery person doesn't get paid to deliver them to individual numbers at the address! DOESN'T GET PAID?!!!!"

"The Guerneville Post office is the best office in the West County. They have the most professional staff, the longest hours of operation and best access of any local PO's. I welcome them back after the recent evacuation. Keep up the great work!"