Cal Custom - Rocklin - Sales & Service

"The team at Cal Custom went above and beyond to complete a challenging repair on our '01 MariStar. This Mastercraft has been a big part of our family fun for more than 20 years and other service departments in the area wouldn't touch it because of the age. Norm and the crew went above and beyond to meet our tight schedule and have it running again for our planned houseboating trip last weekend. Everyone we met in the ski shop was super knowldegable and you can tell they've personally tried everything they're selling. Nick even came in on his off day to help get us set up on a new wakefoil. Cal Custom sets the standard for great service!"

"From the fantastic demonstration with Justin, the very pleasant final purchase of our new X23 with Bill, to the awesome training with Lysle at The Water Sports Farm, to the white gloved service with Mike T, the prompt customer service with Mike N & Kelly, to the exceptional service with James, our experience with NorCal MasterCraft all together overall has been outstanding - ✨5 Stars ⭐️ They follow through with their commitments, their techs are brilliant, the quality of service is top notch. They listen and take care of us. Our X23 is SOLID. It is a head turner. We get compliments every day on the water. This boat operates and fine tunes waves so well, we absolutely love our boat and surfing sessions. Family, friends, guests, are always stoked. Thank you for the exceptional experience."

"Nor Cal master Craft in Rancho Cordova is Amazing. We had a few issues on our X35 with the Ilmor engine. While all the surrounding Master Craft dealers were too busy to even take a look at it , Mike at Nor Cal took it in as we were only 3 weeks away from our once a year trip to Lake Almanor. During the diagnosis process they found the engine had an internal problem and needed to be replaced. Fearing the trip would be ruined by not having a boat, Mike stepped up and had a Master Craft Pro Star ready for us to use at Almanor on our trip. They saved the vacation and even had our boat ready a week after we returned. Nor Cal Master Craft is a true customer first business. They went up and beyond what was expected and come highly recommended. Nor Cal is over 500 miles from where we are located and worth every bit of the drive. If your tired of dealing with the headaches of bad boat service, these guys are the ones to go to. Thanks again Nor Cal Master Craft"

"I am completely new to the Boating Scene and had the pleasure of meeting Shawn McGrane once down at Crawdads to view some new Mastercrafts, and once a week or so ago at the Rancho location to view the newly released NXT 20. Shawn offered me an opprotunity to attend one of their complimentary "Surfin Saturday/Sunday" events to get a better idea on how well the boats perform, and to try Wake Surfing for the first time. Today August 9th, i met the Surftin Sunday staff at Crawdads and we went out on a brand new X30 equipped with the Gen2 surf system and had an absolute BLAST. The staff were great, very helpful, and with flawless instruction from none other than Brodie Chaboya, and Katelyn (please forgive me if i messed up your name), i was able to get up on the surf board after a couple of failed attempts. I am so hooked and can not wait to purchase one of my own! Big thanks to Mike the Norcal Rancho Cordova location Service manager for his expert driving skills all day. Yall got a great team, keep up the good work!"

"In Rancho Cordova and Pleasanton, the LaManna brothers have combined to produce excellence in boat ownership. If a quality scale runs between 1-10, the professionals at Nor-Cal have collectively earned a10+. Our expectations were exceeded by a significant amount with each juncture of our transaction. Rick LaManna, COO: a culture of superb customer service must begin at the top and then flow down throughout the organization. Might you imagine the head of the Rancho Cordova operation actually calling a potential customer from out of state, while visiting parents , and then executing the entire sales transaction personally, by himself? This executive both loves his job and his company and, as well, his customers-to-be. Bill Bellamy, Finance Manager: this executive makes one feel as if he/she were the only customer on Bill's radar screen. He is accurate, accommodating and caring. Shawn McGrane, Brokerage Manager. We have a pontoon boat to sell as the new Bennington comes into our family. Shawn is both professional and engaging and truly knows his part of the business. He is enthusiastic to serve customers. John Ramus, Director Of Service: when John learned our outboard motor was going to be operating at 5,500 feet altitude, he immediately saw a red flag. John did all the calculations to spec out the correct propeller for our use in the mountains and ordered it immediately. This will save a potentially horrible first experience with our new boat, had John not come to our transaction wanting to fix something before it caused an issue. So many dealerships, of all types, carry a negative reputation in dealing with customers. Nor-Cal Mastercraft is the absolute antecedent of this picture. This group of professionals can be trusted to serve you well, put your needs first and be 100% responsive to your potential purchase! We recommend this team with no reservations. You will be impressed and thrilled! Wendy and Doug Cords Fresno, California"