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Rushmore Loan Management Services
15480 Laguna Canyon Road, Irvine, California, United States
About the Rushmore Loan Management Services
Rushmore Loan Management Services is a leading finance institution located at 15480 Laguna Canyon Road in Irvine, California, United States. With a focus on providing exceptional loan management services, Rushmore is dedicated to helping clients navigate the complexities of the financial landscape. Their team of experts offers personalized solutions to meet the unique needs of each customer, ensuring a seamless and efficient loan management process. Trust Rushmore Loan Management Services for all your financial needs.
Photos of Rushmore Loan Management Services
15480 Laguna Canyon Rd Suite 100, Irvine, CA 92618, United States
Reviews of Rushmore Loan Management Services
"Rushmore is a company that services loans. Unfortunately, they are only interested in rushing you into foreclosure, and DO NOT help you as you get caught up, go through modification or other processes. This company basically gives up on you and assumes you will be foreclosed upon, and rushes your house to auction. This company refused to return my calls. They did not respond when I asked to be escalated to a manager. They continue to send out foreclosure notices even when you are paying on time. Their customer service is horrible. They are completely "over the phone" and do not allow email communications. They keep you on hold until the cows come home. Stay away if possible."
"They took over servicing of my loan from Wells Fargo. They have to be the most incompetent financing agency ever. Wherever their call center representatives are answer from, they are difficult to understand and could not solve an issue to save their lives. I am very sick of having to call every 2 weeks because they keep sending my payments to undeposited funds instead of applying to the balance due."
"This company should not be allowed to do business. They’re completely incompetent. Honestly, I don’t even know how they are allowed to be in business. They literally screw my clients closing. They wouldn’t give them a payoff even though their request came in weeks before closing and eventually we had to file a bankruptcy to stop to sell because Rushmore would not allow himadditional time, even though he was already on The Closing, these people are evil"
"I wish there was an option for minus stars! Rushmore Loan Mgmt wasn't that great to begin with and now they have transferred their accounts to Rushmore Servicing which I can't say enough bad things about. Trying to get thru to a human is exasperating and when you do, it's over seas and very hard to understand the person trying to help. Since my loan was transferred, I have had nothing but problems with the amounts being charged to me, supervisors saying they have fixed the issue, and supervisors saying they will call me back. This company should be shut down!!!!!!!!!!!!"
"I only gave one star so I can post. There are no stars to give. No one works there...all you get when calling are automated options. And even though hours of operation are noted, I've called and the message says 'The office is closed'. This really seems like a sham situation. My granny's loan was discharged in a bk case, yet they (as 'debt collectors') still expect payment....CAN U SAY CLASS ACTION LAWSUIT??? According to Google, Terry L. Smith is the CEO of this shady business. [And for Christ's sake, I can't even find a fax number!!)"
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