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Financial Partners Credit Union
7800 Imperial Highway, Downey, California, United States
About the Financial Partners Credit Union
Financial Partners Credit Union, located at 7800 Imperial Highway in Downey, California, offers a wide range of banking solutions including checking accounts, savings accounts, credit cards, mortgages, auto loans, and personal loans. With personalized product recommendations based on your unique financial goals, you can bank smarter and enjoy better rates than national banks. Take advantage of 0% APR for 12 months and earn 5,000 APEX bonus points. Get 250 APEX Points per month when you complete 15 or more debit card signature transactions totaling a minimum of $1,000. Enjoy free cell phone insurance when you pay your monthly cell phone bill with your Financial Partners debit card. Visit one of our conveniently located branches in California, or bank online with our mobile app. Discrimination is prohibited based on federal law and U.S. Department of the Treasury policy. Proceed with caution when leaving FPCU.org and going to a third-party website, as Financial Partners is not responsible for any content, products, services, or external links on the third party's website.
Photos of Financial Partners Credit Union
7800 Imperial Hwy., Downey, CA 90242, United States
Opening hours of Financial Partners Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Financial Partners Credit Union
"Worst and rudest employee I've ever dealt with. Ivania in loan resolution doesn't care about the customer. Literally lied to me on the phone and messed up alot of things. Close your accounts. Run away fron this company because they will take money from you without your consent from your checking. I am absolutely disgusted and will be dang sure to tell everyone I know how awful of a company this is"
"TRAIN WRECK - DO NOT WAST YOUR TIME. If I could give negative stars I would. Do not work for this organization. There is no training, assistance or accountability from senior management. I took a role here and 2 weeks after I arrived, the only person who knew my role quit. No one else was qualified to train me. Each month direction and the process for the SAME task changed constantly. I was frequently set clock out at a certain time and literally 2 min before, I was summoned to do often hours more work for that day. The management looks down on you from the 2nd floor and doesn't talk to their staff for weeks. All of the training materials were 10 years old and out dated, they house information in 30 different places with different groups often not knowing what they are responsible for. This created alot if headaches when trying to accomplish the simplest task. This is a TERRIBLE place to work and bank. I would not recommend this bank to my worst enemy. If you want to be judged, blamed and looked down upon this is the place for you. Other than that, PLEASE DONT WASTE YOUR TIME."
"These people failed to help my mother who had money in their bank earning no interest... I called in July and they said they would only give her 1.5% on a cd she would have to add more new money to get a higher rate... I explain we can close the account and open a new account or go elsewhere and get a better rate .. their financial guy said he would talk to his supervisor and call back .. I gave him my number and my mother number because she rarely answers the phone.. 4 months later no call still so after her having an account since 1964 she is out of that bank forever"
"At the beginning of my loan application i had a very bad experience with Ana Fuentes which took my application and never called me back even after 3 attempts to contact her !! I had given financial partners 1 star only because 0 was not an option !! But then Alex Saldaña made it right and he met all my needs and helped me with what i was originally there to do !! Thanks Alex … and Ana please try to be a bit more curtious with customers and at least return the calls !!"
"I'm new to the credit union wow, what a poor experience setting up an simple account online from the start. I'd suggest passing on this credit union and researching all the local options available, calling and visiting multiple locations, reading reviews before you make a decision. So I visited a branch this past weekend, and was told the back office would contact me the following business day, that callback never happened. I stopped back by the my local office, the associate was appropriately direct, I didn't get a call back because they were short handed and then relayed the message to me from the back office which what they could have told me from the beginning while I was in the branch. Something simple couldn't transpire even being short-handed less than a 5-minute call and the message was relayed at the branch on a return visit but I needed to wait for a call. So based on my experience for very account basic services, I'm leaving two skid marks in the parking lot and never looking back..."
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