Albany Music School

"Svetelina has a love for piano, teaching and humans! There could not be a better combination! The passion is in her eyes and the experience exists too."

"I felt my daughter and I were discriminated by the director of this music school. I took my daughter to be evaluated because she was very interested in playing an instrument. From the moment we walked in the director handed us keys to go to an outside restroom ( which is located pretty far from her office). Even my five year old noted we had to walk far just to wash our hands. When we walked in we noted she washed her hands in a sink that was right next to her counter area ( not sure why we could not have washed our hands there). After the evaluation she told me my daughter was very musical but she would be placed in a waiting list. A waiting list was never mentioned over the phone. I went in April, she stated she would have spaces by May. She told me she would call me back the last week of April so that my daughter could start in May. May came around and I waited for her call but received nothing. I called her office twice to be able to speak with her and she said she would get back to me on the following Monday. She did not get back to me on the following Monday. In this call I noted her tone of voice get irritated and ended our conversation with an “ok by” and hung up. I was talking to her and had a few more questions when she ended the call. I feel if you state you will get back to someone then you should honor your word. I don’t feel I should keep calling back to follow up. The director clearly does not want to give instruction to my daughter. I found out about this school trough a friend of my daughter who is taking music lessons here.I asked her mom if this happened to her and on the contrary she was able to start the next week( my daughter’s friend is from a different race as my daughter). I also noted when she was evaluating my daughter she inquired where we lived. Which I answered “not far” because I felt like it was non of her business where we lived."

"I absolutely love this place. I've been doing voice here since February and have improved 100%. The people are sooo nice and supportive and voice lessons are my favourite part of the week."