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Black Swan Living
2765 Commerce Drive Northwest, Rochester, Minnesota 55901
About the Black Swan Living
Black Swan Living is a premier real estate agency located at 2765 Commerce Drive Northwest in Rochester, Minnesota. Specializing in luxury properties, our team of experienced agents are dedicated to helping clients find their dream home or investment property. With a focus on personalized service and attention to detail, Black Swan Living is committed to exceeding expectations and providing a seamless real estate experience. Contact us today to start your journey towards finding the perfect property to call home.
Photos of Black Swan Living
2765 Commerce Dr NW, Rochester, MN 55901, United States
Opening hours of Black Swan Living
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Black Swan Living
"We worked with Mike Wilson and Black Swan Living Property Management to secure a rental property for my daughter and grandchildren. The process was streamlined and easy to accomplish with Mikes assistance and guidance. Mike was always a phone call or text away whenever we had questions he always responded super fast even on weekends. We were sincerely impressed by the excellent service and will undoubtedly refer him. Thanks!"
"Black Swan is a pleasure to deal with. Having just leased an apartment through them, I'm thoroughly impressed by the exceptional service provided by their team. They have exceeded expectations at every turn! Mike Wilson, who was my primary contact, offered invaluable assistance throughout the entire leasing process. And Becky did an outstanding job with the unit. Thank you, Black Swan Living."
"Anthony was so helpful and responsive! The online application was very easy to use. Anthony answered all my questions about the lease as well as coordinating showings. I really appreciate the communication and professionalism! 3 months in from moving in updates: the team has always been responsive to my questions and minor maintenance requests. The previous tenants left some heavy soiling in areas that were overlooked and Black Swan had someone come clean the areas the same week with great communication. No request has been too small for them to address. I know they will respond appropriately, day or night. Been a great experience for me since I have no rental experience in the Rochester area. Positively impressed!"
"A wonderful experience. Mike Wilson took time to meet my needs when it came to finding a well managed apartment. I’m a block away from the DAHLC and the Mayo subway/skyway system. I’m so excited to live so close to work and everything Rochester has to offer. He showed great professionalism and flexibility Bravo! Being a dedicated Mayo employee these qualities mattered even more. I’ve recommended Black Swan to everyone I know looking for a quality and safe living space! Seriously thank you Mike!"
"I would like to explain a bit about my low rating: The main reason is that the virtual 3D- tour I was given before signing the contract differed significantly from the apartment I was actually placed and nobody informed me about this kind of variations beforehand. Actually my apartment was much smaller and it did not have a dishwasher, kitchen cabinet, cooking surface or a functioning AC unit. It is worth mentioning that even after 6 months living there the AC unit was never replaced. Additionally, I would like to mention that the apartment was not thoroughly cleaned before my move in and there were dust, animal fur balls and foot prints on the walls. Another comment is that the common laundry room is really dirty and I do not think it was ever cleaned or even vacuumed once for the whole 6 months I stayed in that building.(uptown landing) I am not sure how old is the building but every 2-4 weeks I had to fill out a ticket about something not working as it should in the apartment. (Twice the ceiling was leaking water) In general they took care of the tickets promptly and the staff most of the time was helpful and polite. However, some of the members in their teams, do not get back to emails on time ( once I had to email a team member 4 times over the course of 3 weeks so that she gets back to me.) Finally, after moving out I was charged, in my opinion, really high and unreasonable fees. Sometimes you get the feeling that the company is acting in bad faith (as already mentioned by another reviewer) and just wants the renters’ money, without caring about the quality of services they provide. I would say my experience was not the best. The fact that they put me in an apartment which was so different and with fewer appliances than the one I was shown, and I signed for was a big mistake on their end which they never made up for. I don’t think I would book a house through them again and I would strongly advise others to book only after seeing their unit in person. I attach some pictures form my move in day for reference."
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