Bank of America Financial Center

"I went in for a cash advance today to withdraw $1350 the representative didnt seem to know what she was doing and I requested new bills she still gave me older bills she was a very slow and not a very intelligent woman. Even if somebody doesn't bank at a branch people have the right to exchange older bills for new ones but if I'm withdrawing money from the branch and I'm requesting new bills I'm supposed to be able to get NEW bills but this dumb woman obviously doesn't know what she's doing"

"Horrible!!! I tried to withdraw 1000 dollars and it only gave rme 700 now I'm missing 300 dollars which was from ebt cash! This ridiculous. I'm homeless I live in a motel and you all couldn't give be the gift amount?!? Wow never againat this arm machines ever"

"4 tellers, 1 open. Nice people, but the lines get as long as 50 minutes. There is only 2 bankers to help you, they are books all day. Can’t even help you with resetting your PIN. Edit: just got out of here, what an passive aggressive attitude"

"Could do better... Lines are excessive, be prepared to wait 1-2 hours in the heat for services. Two tellers on duty. Maybe they should spend less on security and more on putting tellers behind desks."

"Me again, i has to come to the bank again and the customer servicio was the same of not worse! Branch mánager came out to chat with some Friends un front of me and he saw 4 cashiers and only one working and the bank was full 30 minutes when i han only 1 perdón un front of me. The customer servicio is very bad. They have 10 places to "help" customers and normally There's only 2 Max 3 Windows Open. I supone with the mánager and IT seems he missed the customer servicio class.At least I was able to get his name to put a complaint and try to escalade this to another level. I was in a merchant linea and It took me 30 minutes with only 2 people infront of me."