Trek Travel,

613 Williamson Street, Madison, WI 53703

"I purchased a used Domane from Trek Travel last year. To say the least it was not a good experience. The first time I rode the bike after receiving it, the crank stripped and had to be replaced. Luckily, I am located in Madison WI, so I did not have to ship the bike in for repair, but rather had to drive it across town. Thankfully, Trek Travel team agreed to repair the bike at their expense. Next, I took the bike in for a tuneup at our local Trek store. As part of their evaluation, the technician noted hairline cracks on the back rim. They assured me that Trek Travel would cover the repair, but unfortunately, they would not. Trek Travel claimed the bike was outside their 30 day warranty window and that I would be responsible for the repair. Equally disappointing, I had to contact the Trek Travel multiple times to even have a conversation on this matter. On the Trek Travel website, it states that their bikes are professionally maintained and go through an thorough inspection prior to being resold as "certified." Given my experience with the bike, I do not feel anyone inspected it prior to me receiving it. I have considered taking a biking trip with Trek Travel, but given the issues with my used bike, I'm questioning whether I want to take a destination trip on one of their bikes. You would think that since they are using the Trek name, they would do a better job of maintaining these bicycles. Bottom line, if you do purchase a used bike from Trek Travel, I suggest you ask for a warranty in writing and do a thorough inspection of the bike upon receiving it."

"I just got back from the Vermont Trek Travel vacation and it was STUNNING. The leaves were full peak in color and the riding was really incredible. Our guides also really set the trip apart from other trips I've done. They have such attention to detail and take care of you every step of the way. 10/10 would recommend Trek Travel!"

"We've traveled with TREK Travel 3 times. After trying several other cycling tours, they are the best! If you are a cyclist this is the company to use. Top end bikes and knowledgeable guides."

"My trip to Tuscany was beautiful, well planned, professionally lead and had very nice accommodations. Riding through the Tuscany countryside each day on the pristine Domane SL 7 was a blast, and the guides did a great job supporting the group. The lunch at Da'Roberto's was the highlight of the trip for me, and a memory I will always carry!"

"I traveled on the California Wine Country Explorer trip in Nov. of 2018 and truly had the vacation of a lifetime! The scenery, the accommodations, the food, the wine, everything was fantastic. The different places we stopped knew Trek Travel very well and treated us like V.I.P.! Can't wait to travel again."