AAA Rochester 1535 Greenview Drive Southwest, Rochester, MN 55902

"Very good place for getting passport or Visa photo and international driver license."

"Worst customer service ever. Had to wait an hour to find out they didn’t even assign a guy yet to tow"

"AAA as a company is a good company to have for roadside assistance, but I can certainly say for trying To cancel a membership with them is a freaking nightmare I just tried canceling with them because I was no longer interested in their services because I found something else And they were trying to make me change my policy instead of completely canceling Some advice for those who read this, if you're really that desperate for roadside assistance, go with your insurance policy that you have for auto insurance, do not try and get it with AAA because you're stuck with them if you Do I will not Deal with AAA ever again They will try everything To keep you from canceling a policy with them, if somebody wants to cancel A membership, CANCEL THE MEMBERSHIP"

"I spoke with Dan about car and home insurance. I just moved to Minnesota from California and I had been with AAA for almost 4 years. My insurance had overlapped and he said he would help me and also get me a home quote from an outside source they use. He said he would call me back within 2 days with a new quote. He seemed nice and helpful, but he never called me back or sent an email...Nothing. I am very disappointed in AAA in Rochester. I have always had very good service from AAA and I am still without car/home insurance."

"We had been members of AAA since 2013. I was paying the increased service rate due to working an hour from home. During that time we had to use their tow service three times. They sent a letter today noting that we had a “disproportionate use of service” and would no longer renew our service. They are apparently a great service if you don’t need service. So disappointing! I would recommend electing to get service through your insurance company."