TransAuto Logistics Corp

"I put a protective plastic film coating on my brand new Bronco. Shipped it from Reston to Long Beach and while the driver was inspecting it he decided to pinch a plastic bubble and removed some of the protective film. I filed the claim and the claim adjuster said there was nothing he could do…let’s take a quick poll..someone physically does something to damage a part of your vehicle and the are not responsible because it was an accident…isn’t that why business have insurance? To cover accidents? No standard inspection procedures and these guys think they will get away with damaging the film…it’s the wild Wild West with these guys …don’t recommend"

"Run! Do NOT use this company to ship your car!! This company scratched the front&back bumper, and side skirt of my car while transporting. The also refused to fix my car with the reason: They didn’t inspect the undercarriage of the vehicles when dispatch. Extremely irresponsible!!!!! You can see their response below. Super irresponsible. I replace my front bumper 2 months ago. It is a new bumper with new paint. Everything is new! Not 10 years old!!"

"Last year I shipped my car home from Palm Desert CA to MA NOT USING TransAuto Logistics and it was a nightmare. The company said, for a higher figure, that I could ship my Highlander with a roof carrier. I ended up in a beef with the driver at the pickup spot over said roof carrier. I called the arranging company and my agent didn’t pick up or respond to my vmail so I was left to my own devices. It was awful and I was left very wary of these companies. Not the case at all with TransAuto Logistics. The company’s price was extremely competitive. The agent, John K, I worked with was very helpful, upfront as to expectations and worked to make sure there were no last minute surprises. The driver, as I experienced and described by John, was fabulous. He got my vehicle across country “lickety split” and agreed, since he figured he’d be arriving in MA at close to my arrival time, to meet me close to the airport thus saving me the trouble and expense of having to rent a car. We picked a rendezvous spot close enough to the airport so he could park his truck and he told me to call him when I was in a cab. I was skeptical we could pull this off given he drove and I was flying across the country but it worked out perfectly!!! I landed, got in a cab, made the call and we met 15 minutes later. I would’ve bet a bunch this transfer couldn’t have so smoothly but to my very pleasant surprise- it did….. I can’t say enough good things about TransAuto, John K and Hoya the driver. A 5 star rating is very appropriate. Thank you John and Hoya for a job well done."

"I've used them several times in the last 5 years for transportation to and from California. My high end vehicle has never had any damages. It's always an easy transfer every time!! I plan on using them in January as well. I can highly recommend. Karyn"

"I'm very pleased with the delivery of my car from Woodlands Hills, California to Pembroke Pines, Florida. It only took 5 days and they estimated 7 day. My car was in the same condition I gave it to them in. Both the local pickup driver (Jason) and the destination driver (Mike) were courteous and very prompt. They called before leaving their previous stop and again when they were about an hour away. I used RoadRunner Auto Transport for the booking and I am satisfied with the entire process. I would definitely recommend them to my friends and family. Thanks for the smooth transport!"