PAMS / NATIONAL MESSENGER 733 West Taft Avenue, Orange, CA 92865
About the Business
PAMS / National Messenger is a reputable institution located at 733 West Taft Avenue in Orange, California. Known for its efficient and reliable messenger services, PAMS / National Messenger is dedicated to providing top-notch delivery solutions to clients across the United States. With a team of experienced professionals and a commitment to customer satisfaction, this institution has earned a strong reputation for its fast and secure delivery services. Whether you need documents, packages, or parcels delivered, you can trust PAMS / National Messenger to get the job done promptly and professionally.
Location & Phone number
733 W Taft Ave, Orange, CA 92865, United States
Reviews
"Thank goodness for PAMS/National Messenger! They've gotten me out of having to drive from OC to Pasadena on a busy work day. I've been using them for years, they are awesome! And Kudos to all the drivers who help get the package to my client in a timely manner!"
"We worked with PAMS for few years, and they were pretty good. Lately, (not sure if it's because of staff change or what) every time I use them its a hustle and a nerve breaking. They are RUDE! Talking over you, hanging up the phone before you had a chance to say goodbye, thank you or I have one more question. I called and asked to speak to a manager, and they never called back. In today world time and service the most crucial thing and PAMS lost it. The reason I gove it three stars and not one is because they used to be good and I cannot forget it, but in the last few months it's awful. P.S they never give you the price you have to request for it."
"Beware! Use this service at your own risk! My company used PAMS for the first time and it will be the last time. As a first time customer, I was not aware of my options and they were not explained either. Because I was not given my options, the products we had delivered were damaged when they arrived at the delivery destination. The courier contacted their customer service to advise them of this, but I was never contacted and notified of the damages. I had to find out from our customer that received the damaged items. This is extremely poor customer service!! The damages could have been prevented had I been given all my options! We had to trash the items delivered and re-make almost everything at a cost of over 2K!! Their response....We followed protocol. Time to redefine your protocol!!!"
"I recently used PAMS to solve a complex package delivery problem for a convention in Anaheim. They also picked up and delivered lunches to different sites for a number of attendees. Everyone I worked with was very helpful and professional; Jack in Sales, Joe with dispatch, and Jim the delivery man. There was a minor problem during the package delivery where they had my office number instead of my cell phone number, so at first we couldn't get in contact with each other, but they still managed to deliver everything on time and in good condition at very reasonable prices. The driver and Joe made the extra effort of making sure the delivery was finished. I'd definitely use them again!"
"Our company uses Pams for local deliveries. There was a project due on the day that we needed to have it delivered to the city i.e. crunch time. I called to place a delivery order at around 2:45 pm Tuesday for a delivery to the city by or before 5pm. It was raining and the traffic at that time of day is starting to get crowded. The gracious lady explained to me that because of the distance from our office to the city was about 90 miles, the inclement weather conditions and the traffic they might not make the delivery on time. If the city is closed they would deliver the package the next morning. I received an email from the city that the package never arrived and we assumed what happened - bad traffic and weather conditions. Received an email at around 5:30 that just as the city employees were leaving work Pams was there with the package. This is customer service at it's best. Thank you Pams."
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