Saia LTL Freight
2550 East 28th Street, Vernon, California, United States
About the Saia LTL Freight
Saia LTL Freight is a leading moving company located at 2550 East 28th Street in Vernon, California, United States. Specializing in less-than-truckload (LTL) freight services, Saia offers reliable and efficient transportation solutions for businesses and individuals looking to move their goods across the country. With a strong reputation for on-time delivery and excellent customer service, Saia LTL Freight is a trusted partner for all your shipping needs.
Photos of Saia LTL Freight
2550 E 28th St, Vernon, CA 90058, United States
Opening hours of Saia LTL Freight
Monday:
04:30 - 17:00
Tuesday:
04:30 - 17:00
Wednesday:
04:30 - 17:00
Thursday:
04:30 - 17:00
Friday:
04:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Saia LTL Freight
"Worst company ever. Their 'supervisors' obviously don't understand the importance of a bad review and their owner obviously does and tries to mitigate on print while behind the scenes is trying to charge for a shipment THEY refused to deliver. They were a no show all day prior and then sent out driver with incomplete equipment to take item off truck. No prior call no warning just showed up. I said I would leave a bad review and their response was 'do whatever you want'"
"I generally like SAIA, but one recent shipment went very poorly, and I attribute the poor service to the holidays. Pickup was scheduled on Tuesday for Wednesday; but it didn't pick up until Friday. Two day transit. The shipment got stuck in the LA area then eventually went to the wrong terminal. Now, it has been sitting at the terminal for three days with no movement and SAIA just keeps telling me it's going to be an additional day and an additional day and an additional day. Now, the EARLIEST it could deliver is 4 days late. I am stuck now talking to customer service every day, trying to get to terminal managers, OS&D clerks, linehaul dispatchers because the job they promise to their customers they are to jammed up to do. Once the winter is over, we'll ship with SAIA again, but for now, there's no way."
"I have never experienced such a horrible freight provider in my life. They had my shipment basically hostage for 12 days and refused to deliver it on my appointment date 3 times. Then when I tried to get a truck to pick up from their dock, they sent the freight out with a driver!!!! This place needs to be shut down immediately."
"Horrible. Just Horrible. We tried, we tried. We are neighbors and 4 streets over; we get guaranteed service shipments. We are usually the last arrival of of the day, versus the first. We went and talked to the operations team at this terminal and brought doughnuts so they remember us. They said we should get guaranteed service so we get things on time. We did get that service, ha, but it still does not help. They do not care. Out of at least 6 shipments, 5 were delayed. We are done! Saia. You lost a customer."
"I'm really upset about these guys. I scheduled pick up and they told me the ETA would be 4pm. I said OK. I wait for a whole day and nobody showed up. I called the customer service, they asked me is 5pm OK. I said OK. I have no choice, it's Friday. I don't want to leave the shipment over to Monday. OK, 5 pm, I called again, the assistant try to reach the terminal 4, 5 times and finally, 5:30pm he connected tieh them and he told me the driver need at least 45 mins to get here. Because the traffic. I know it's LA here, traffic always horrible, but 2 hours?! Are you kidding me? it's only 5 miles from the terminal to my warehouse!!! And you guys just keep delay without calling me. I have to call you guys!!! Sucks"
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