The UPS Store

"Terrible service. The most unhelpful. This store is right by our house yet we are tired of consistent poor unhelpful service. Go somewhere else where they will help you mail your packages."

"I dropped off a package almost a month ago on August 18. I was told the label I had on my phone had to be printed out and couldn't just be scanned. I had them print it and they charged me a ridiculous amount for 1 page. Now, nearly a month later my package is still not delivered. I went back in and asked for them to check their security cameras because I know the exact date and time but they refused. They told me they are not responsible for the package even though I paid them for the label and left it in their possession. I'm now out $150 and they basically told me they aren't interested in helping me fix it. I will never return to this location and will urge everyone I know to use other facilities instead."

"Dropped of a package to be returned, they charged $5 to print the shipping label (a single piece of paper, annoying, but fine). THEY NEVER SENT THE PACKAGE!!! We have dates and times from when this transaction occurred and they refuse to check security cameras to verify our claim or help us in any way. We are now out $150 because they FAILED TO SHIP THE PACKAGE and are refusing to help us."

"Usually pretty good location, but recently went there to have some important paperwork overnighted to Northern California for $55. They sent it to Canada instead. When I called them after the package didn’t arrive in time, they said they would refund, but I never received it."

"I've been to this place several times and try to return packages. They repeatedly refuse UPS packages and refuse to help unless they're paid to print out shipping labels. Indian workers/owners being frugal in America. My advice go to the next UPS location and avoid this place as being curtious and normal with American values is void here. UPS should fine them or get a new owner."