Rush Order
6600 Silacci Way, Gilroy, California, United States
About the Rush Order
Rush Order is a leading institution located at 6600 Silacci Way in Gilroy, California, United States. We specialize in order fulfillment and customer experience for the world's fastest growing brands. With a remarkable 99.99% shipment accuracy rate, we ensure that your customers receive the correct products every time. DTC/B2C/Ecommerce orders placed by 12pm local time are shipped same-day worldwide.
Our dedicated account management team works with you to schedule cycle counts and year-end counts to ensure inventory accuracy. Inbound inventory is processed and made available for outbound fulfillment within one business day. Returns are handled promptly within 3 business days of receipt.
You can reach our account management team through email, live chat, and phone for quick responses to your inquiries. Our outsourced CX team prioritizes calls and chats to provide excellent customer experiences. With <4 hour SLAs, we surpass other call centers in responsiveness.
By outsourcing customer service to Rush Order, brands see a 20% improvement in CSAT scores and a 20% reduction in support inquiries. We offer scalable and cost-effective solutions for brands of all sizes. Vogmask is one of the many brands that have successfully leveraged Rush Order for customer support and order fulfillment.
There is no commitment or obligation to work with Rush Order. Contact us to see how we can benefit your business and provide unparalleled customer service and operational efficiency.
Photos of Rush Order
6600 Silacci Way, Gilroy, CA 95020, United States
Opening hours of Rush Order
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Rush Order
"Management needs improvement really unsphofiticated for a fulfillment center"
"Delivered Nebia by Moen. I had already payed 50$ for the shipping through the product procurement. I had to pay an extra 90$ for Canada delivery because this company chose to deliver via UPS. May seem efficient for the company, but sadly not looking out for your customers. Look at the comments on the kickstarter."
"Very flexible to meet various needs"
"Worst job ever!!!!!"
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