Navy Federal Credit Union

"Very nice Nave Fed location. I came in today Monday around 9:20 am to open up an account with them, unfortunately I was not able to, but regardless, the staff was very welcoming, helpful, and kind. ATM located up front. Good amount of parking. Only complaint that I would have, is the Navy Fed website in general (Nothing to do with this location in particular). It wasn't very responsive, I tried it on an iPhone, laptop, desktop, also used chrome and safari."

"Went to pick up a check for my pre-approved car loan. Other financial institutions could learn on the efficiency and customer service that NFCU Mission Viejo provides. Instead of having to wait for someone, Tony, who initially greeted me, was able to validate my credentials and get my paperwork in order versus waiting in another line. So glad I went with NFCU and appreciate the professionalism and service of Tony."

"Branch Manager Miranda was not very helpful and the worst at customer service. I was needing certain paperwork from the state to prove my sister was my sister just to sponsor her to open an account. We have the same last name. I was treated so poorly today and have been with this bank for many years."

"Slow service. One teller. 6 people ahead of me, 2 behind. Had to get out of line. The woman standing at the podium “During lunch we have one teller” what the frick?"

"Love this Navy Federal Credit Union. It is centrally located in South Orange County. They have a courtesy desk that can usually answer any questions you have, three teller boxes, and four desks with bank employees that can help with banking needs. The ATM outside is perfect for quick cash or fast deposit. There is also a computer kiosk that can help answer questions and an express deposit slot where you can deposit checks inside to make sure they get them in hand. There has never been a wait when I come here to take care of my banking needs and the staff is super friendly."