CalCom Federal Credit Union 3748 Bayer Avenue, Long Beach, CA 90808

"Always extremely helpful, friendly and professional! Been a long time happy customer for many years!"

"Dont open an account here and leave it for a year! They charge a monthly dormancy fee if you dont have any activity on your account for a year. Got a statement and they already deducted the fee. Went in and closed the account. They told me that is standard if you do not touch your account for a year. Never offered the money back to me. Credit unions are supposed to be helping people, not stealing money from them! No phone call, nothing. They just took the money. How is that legal. A phone call about the account not having activity for a year would have been nice. Asked to be called by the manager and two days later no call- instead they reply asking me to call them."

"Andrea worked extremely hard to help me get funded. She was professional and at the same time compassionate. She placed me at ease every step of the way and I was funded in less than 2 weeks. I would also like to add that Melissa was great in assisting. I will recommend CalCom for all credit union needs."

"Remember that credit union's main goal is to serve their members, they take the money that would have been profit and instead use it to help credit union members. In the case of Calcom it is the opposite. Due to recent Covid-19 pandemic, I called Credit Union to differ my loan payment for a month. The Rep asked me to pay $60 processing fee ($30 each month, min two months.) She said that she was not as it will go to management and they either approve or deny even after paying processing fee. So in other words, I came to make loan payment deferred but was asked to cough up $60! I think it is very insensitive. I also believe that the management or staff who works there don't have a families to take care of, or maybe they are not even humans!"

"Friendly folks who seem to work around the clock to help you at all hours. Quick, responsive and very helpful. High recommendation. Some of the best Auto rates around"