The UPS Store

"Every time I've visited this store, the staff is friendly and helpful. This time, I needed a passport photo and wasn't sure if they offered that. It wasn't listed on the window display signs. Yes, they do. An employee took my photo and quickly processed 2 passport photos, with no issues. I had just spent almost 45 minutes at another place, but they couldn't get their printer to work. I will recommend UPS Store for passport photos in the future."

"Have used this particular location numerous times. They are friendly and courteous at the same time they are fast, knowledgeable and efficient. They almost seem to know what I'm there for before I reach the counter. I went on the Thursday before Christmas and there was no wait."

"Showed up 4 mins before closing and they turned me away. They close off shipping a certain time prior to closing time even though I was the only customer in for service. Staff eager to close up shop, didn't care I drove across town and rushed to get there..."

"Stopped in here a couple weeks ago to return an Amazon package and ship something else out. I printed both labels in store and they ended up on the wrong packages. My amazon return was sent to someone’s house and my personal package has yet to be located. I’ve spoken to two associates, tried calling customer service which is impossible to get ahold of someone, and have spend hours trying to get my personal package located. I’m out way more money at this point than i should be for something that was not my fault. I hate to leave a one star review but nothing was done to help me and all i got was “our manager is out on vacation” and “i wish i knew how to help”."

"I have used this facility for a long time, and they used to have a great crew. The new clerk does not know what a bag or box is. I would love to return when there is better staffing and training."