PostalAnnex+ 3410 La Sierra Avenue, Riverside, CA 92503

"I've been a loyal customer with this business for almost 30yrs. I've brought them lots of business and I've always paid on time. However, they've changed ownership a couple years back, and the quality of service and customer care is gone. I was fooled thinking I had the same quality of friendship that I had previously. On more than one occasion, I told the new owner (Nick) months ago, I wouldn't be renewing my P.O box. So, after my lease had expired, I didn't see any need to return, so I never saw the notice. After receiving a call, I learned that they were holding my mail and continued to charge my box. I went to pick up MY mail and reminded them that I told Nick months ago I wouldn't be renewing my box. They wanted me to pay for two additional months of which I refused. The employee then refused to give me my mail (I'll have to see if there's some federal offense there). I was noticably upset, but I figured it'd get cleared up when they talk to Nick. Rather, Nick calls me the next day and harasses me, still expecting me to pay a portion of his mistake even though he knows I told him. Don't expect this new ownership to be honorable and fair. They'll even call and harass you. He knows I told him!"

"Most unfriendly place for Latinos ,we went to notarize some paperwork and the notary said that she forgot her stuff at home, we call back later and she ask us to go back and that she will do it for us, when we arrive, she said that she can’t do it due that she was really busy and have many things to do and her coworkers were in lunch. I don’t know why she ask us to go to her place and then she said no!"

"I’ve had a box here for years, no more. Poor business all the way around since change of ownership. Box rentals are very high, shipping rate double that of USPS and if you’re needing a notary go elsewhere. Brought three documents to be notarized and the agent couldn’t figure them out. She became frustrated and shoved them back at me and told me to go somewhere else."

"Got passport photos here - and was super happy with how quick I was able to get it done. From parking to going in and getting photos, to returning to car, 8mins. It's a fraction of the time and lower priced than CVS a few doors down (assuming CVS has someone to do it that day)."

"I was having trouble finding a place that would notarize my papers. The two or so places I did find required an appointment 2+ weeks in advance but I only had a couple of days before I had to mail my paperwork out of state. This place took less than 5 minutes to not only notarize my paperwork but to also put it together to send out overnight via FedEx. I am very grateful I found this place and that they made the process incredibly easy. I would definitely recommend this place for any notary and shipping services going forward."