Marin County Health and Human Services 120 North Redwood Drive, San Rafael, CA 94903

"Bad reviews are for the phone number. The in-person visits, however, are very pleasant! The employees are patient and very helpful. It's not their fault that the phone tree is impossible."

"What a solid institution, they are always able to help, this staff knows what they're talking about and if you are patient with them they will be all the more loquacious. When it comes to a staff that knows the books it is this group 4/5 100% not enough parking"

"Can't reach a live person and the automated answering service is terrible."

"They don't answer the phone (you go through prompts and enter info and then they disconnect). The online chat doesn't work. You can't leave a message or email. I can't give zero stars so it got a one."

"Disclaimer: the past 5 years I have lived in both , Marin county and Clovis (Fresno county) due to complex health issues that have had me living in both counties over a period of 6 years. The Marin county staff throughout this time frame have consistently botched paperwork, failed to update required information when presented to them multiple times, and have proven their incompetence multiple times. No one has ever taken responsibility and they gaslight you EVEN with proof of their mistake in front of their eyes. They were rude, condescending, sarcastic/mocking and treated me as if I were the loon. I’ve had 2 sister agencies in Fresno county DUMBFOUNDED by the mistakes they had to fix from Marin county. I had 2 different Fresno county representatives in upper management call Marin county on my behalf and scold them for their smugness and inability to do a simple task. IT WAS THAT BAD. I am happily moving back to Clovis to get back on my feet and have some assistance from people who have empathy and who take pride I. There jobs. Thank you Fresno County. Marin County Services, kick rocks….it’s about all you are good for."