The Fitness Outlet

"I've had fantastic experiences in working with the Fitness Outlet. As a teacher I've purchased a variety exercise equipment as part of the fitness program with my students. I have found the staff to be extremely knowledgeable about their equipment, and willing to discuss my needs and how to best serve by students. Not only have they always been friendly and professional, but they are extremely timely which is very important to us as educators. I will always seek the service and equipment of the Fitness Outlet and highly recommend them if you are in need of exercise equipment."

"Very nice employee was helpful with trying out different ellipticals. They had more machines of all types in stock than anywhere else I've gone in the Sacramento placer area."

"My Spirit XBR55 Recumbent Bike within the warranty period needed to be replaced due to a problem with the flywheel and magnetic resistance controller. After an independent repairman determined it to be defective, the manufacturer dispatched a brand new bike directly to me. I contacted Fitness Outlet of Sacramento where I purchased the old bike and without any hesitancy or finger pointing, they came to my residence, assembled the bike and removed the defective equipment. Their response happened within "1 day" of my notifying them the new bike had arrived. In my mind, that is exemplary customer service."

"Possibly the best service I’ve ever experienced. I work with Chris from start to finish. I ordered an exercise bike in the process went very smooth and he was extremely helpful. The bike arrived in the time frame that was promised and Chris personally delivered the bike from Sacramento to San Francisco the very next day. Unfortunately, when I was assembling the bike I realized that there was something defective and I could not complete the assembly. I called Chris and he got back in his car and drove two hours back to San Francisco and fixed the problem. I can’t say enough good things about Chris and the Fitness Outlet."

"I am vey impressed with the customer service this company provided. I ordered a Keiser spin bike from Rich. He was very knowledgeable and helpful (and funny!) and was able to schedule delivery the very next day. The bike was delivered right on time by Dave. He assembled it and was very patient with my indecisiveness on where to put it! He even helped me move some furniture around(that's over-and-above service!) . Top-notched service from these guys. I would highly recommend them for all your fitness needs."