Mcgee & Thielen Insurance Brokers

"Drove all the way to office two different days during weekdays during hours they claim to be in and were not. Then called to get a voice recorder. Emailed twice to get a call back which I did miss saying to remail all again. Much run around only to drop a vehicle and try to add another. When I did receive call I was pretty much told I was a liar no calls made. Thank goodness we had witnesses from neighboring offices who actually helped us and even went over there and witnessed too then not in office! There was mail all over floor and stacks of boxes outside the door. I got upset as I was explaining what I wanted and all she “ Lori” would keep saying is I’m confused I’m always here. I raised my voice as she was the straw that broke the camels back. She told me I was rude. That ended all! We were going to add two more vehicles one now another next month. Lost our business!!!!!!!!! Agents need to be found and available most of all want your business. She needs to be fired! @mercuryinsurace @mcgee&thielemann @insurancerosevillecalifornia"

"I've had them for a year now when I bought my house the loan company chose them. So I changed my car insurance to since I'm a single 31 year old male and any discount helps (multiple policy) right now since I'm on a fixed income. Well they never gave me the discount and never return my multiple phone calls. I would hate to know how they are if I needed to really file a clame. I will end up dying from my health issue before they make it right. I will be changing my insurance asap. Do not suggest this company unless you never need a agents help."