FedEx Office Print & Ship Center

"I was faced with a difficult task today. My mission was to find someone willing to ship a box weighing 35 lbs and about 4 ft/ish long. Originally, when I first set out on this adventure I thought it would be easy. I was wrong. I was told no by USPS, apparently they don’t take packages this big. Okay, I’ll try FedEx Seaside. They explained they can ship things this big but that the integrity of my box was slim and that I’d need a new one BUT they don’t carry boxes as big as I need however the location on Lighthouse does. On the bright side they provided me with a quote of how much it would cost me to ship. They gave me a sliver of hope being that the cost was less than I anticipated. I headed to FedEx on Lighthouse with high hopes. I lug around my big box that’s almost bigger than me for the third time and Abi a crew member at FedEx Lightouse quoted me $490 for it!!!!!!! I let her know they quoted me 200 and she insisted they were wrong. I wanted to give up. I had to run errands in Salinas and figured I’d try one more time at the location on the North Side. RIGHT when I came in, Gloria helped me with the door and straight away started taping where the box lacked integrity so I wouldn’t have to pay for another box and packaging. She played no games, and got my box processed and charged me what I was quoted originally at FedEx in Seaside; $203. She truly made my day and resolved the difficult task I was faced with. Who knew it was so hard to ship a large package and shipping centers?!?! I wish I went here first and met Gloria from the beginning. This FedEx is great because of her I’m sure. Thank you so much Gloria!!"

"Everyone here has a stick up their *** lol you don’t gotta be jumping and clicking your heels but geez.. the mood and tone is depressing."

"Always very helpful workers and hours of operation are great they are open until 7pm. That's great since most close at 5. Convenient for getting some work/ errands done quickly."

"People are very slow and short when asking for instructions but that’s not what bothers me at all to each his own I was sending a box and it came to me in a black bag which I only sent back exactly the same way and yes it was very well taped in all 4 corners , but the guy said he couldn’t send it like that unless I tapped The Whole box with tape entirely he had a roll of tape sitting right next to him and I ask can we just tape it there ? ( if you wonder about the size it was a shoe box not a massive gigantic one) He said I will have to buy a roll of tape and do it myself. Really? Not only was he rude and mean but the level of stupidity was immeasurable obviously he didn’t want to do his job nor he care for me to take my business elsewhere It’s a shame very few places care this days for real customer service."