Jax Bicycle Center

"I bought my bike for AIDS Lifecycle 2024 and had the best help I've ever had. Left with everything I needed to have fun on my bike and safe on the streets. Best experience ever!"

"Thanks Jax Bicycles for providing my family with excellent service. We were in the market for purchasing my 12 yr old son a bike for Christmas, and we really loved the Trax bikes with the fat tires. My service rep went above, and beyond, to do research and found the bike. I requested from one of their seven stores. That’s great service when someone takes the time to make you happy. Yes, I have visited other bicycle stores in the immediate area but this specific place went above and beyond. Once I purchased the bike, I was sent a welcome email, and all the information I needed on my purchase. Thank you for going the extra mile to make your customer satisfied, and thank you for selling quality bicycles."

"We bought our Dahon Mariner D8 Folding Bike from here in 2019 before the pandemic. It's a great bike and I've had fun riding it, doesn't seem like they have it anymore though. I came here today with my mom for a free tune-up which is apparently offered for bikes purchased from here, but we discovered it has be pretty much right after a 6 month time period. The technicians or staff were unwilling to provide us the tune-up on the basis that we waited too long. Because of the pandemic we never went to this bike store so we lost our chance I suppose. It's understandable, but it's still absolutely absurd an alleged "professional" tune-up costs $200. You can practically purchase a new bike with that much money. My mom did not understand too well, but the way the staff at this place acted towards us was completely unprofessional. The attitude of one guy in particular was horrible and he remained hostile until we left. We ended up taking our bike to A & D Bicycle Shop in Long Beach where they provided much more reasonable prices, fixing our issues, and were helpful and understanding. I did not want to leave this negative review, but our experience here was appalling. Please be aware if you don't fork out the money, the staff will be hostile."

"I only came to the Jax Bicycle Center to purchase a bike lock, and my mother came along to look at the bikes. Manny was very kind and encouraging to my mother, patiently explaining different bikes to her, what would be good for her in her older age, and how easily she could transport her bike with the type of vehicle she has. My mother hasn't ridden a bike in ten years, and already she is discussing what bike she wants. The staff members treated my mother very well, and I am grateful for their kindness."

"Products: If you are a casual rider, experienced, competitive, or ride for fun - there is a bicycle for everyone. Plenty of gear and hardware of all kinds that will meet your needs. They also offer services and repairs for bikes. Service: the representatives are friendly, courteous, and are more than happy to provide all information to your questions. No "pressure selling" here. I feel comfortable shopping here."