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U.S. Bank Branch
367 Merchant Street, Vacaville, California, United States
About the U.S. Bank Branch
The U.S. Bank Branch located at 367 Merchant Street in Vacaville, California, is a trusted financial institution offering a wide range of banking services to individuals and businesses. With a commitment to providing excellent customer service and innovative financial solutions, this branch is dedicated to helping customers achieve their financial goals. Whether you need assistance with personal banking, loans, mortgages, or business services, the knowledgeable staff at U.S. Bank Branch is here to assist you every step of the way. Visit us today to experience the convenience and reliability of banking with U.S. Bank.
Photos of U.S. Bank Branch
367 Merchant St, Vacaville, CA 95688, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of U.S. Bank Branch
"Was sent here to sign papers for heloc. I called 2 hours prior to my appointment and several times as my appt was approaching, and no one would pick up. I would just get disconnected after choosing an option to speak to someone live. I wanted call and reassure everything was ready prior and so I can be prepared for my items. I walk in the there is literally zero customers and 3 tellers doing nothing. Waited 15 mins to find out my paperwork wasn’t even ready to sign and I would have to reschedule. Wasted my Saturday for this 11 o clock apt. No need to respond about concerns. Just letting people know what to expect, seems to new trend here anyways"
"The staff is great but Bank maintenance is terrible. At over five dollars a gallon for gas you drive down to make a 2000.00 dollar cash deposit and you get turned down. Equipment down, is reason given which in this day and age they are behind or should CLOSE branch. To drive down there and be turned away during their business hours is disappointing."
"This is the only US Bank in Vacaville, the other one is in Fairfield 8 miles away. What will take to make you replace the ATM machine outside the bank. It is embarrassing, a lot of times it does not work and when it works it takes so much time for the transitions! It is so old! Come on! Shame! I am seriously thinking to close my account. Travis CU, a smaller bank compare to you can do much better #USBank #Vacaville"
"Worse bank! Worse customer service from this branch makes ALL the us banks look bad. I came in to make a money order for rent and I lost my driver’s License. I had my veterans ID which is a FEDERAL ID and they would not accept. They said I need a government ID. They gave me no other options to access my money. I was furious. I then left and called the Davis branch and they said they would just use that id and other ways to verify I am the owner of the account such as security questions and send a text to my cell that’s listed on my account with a code. The Davis branch went above and beyond to help me when the Vacaville branch simply refused because they have attitudes and poor customer service. I am closing my accounts with us bank and going to navy federal credit where VETERANS and MILITARY are honored instead of disrespected and given the run around."
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