Golden 1 Credit Union - Uptown Oakland Branch

"The location shows it’s active but the location is either closed down and still listed or was moved and the new location is not updated. Wasted my time driving here only to arrive at a vacant office space smh"

"There’s a young lady by the name of Rayanette, she is always so full of joy, so happy and so eager to help I just want to give you a thumbs up young lady, just for your hospitality, and just bringing joy to my day when I came in the branch only been there twice, but she was so hospitable very well groomed very beautiful young lady. Keep up the good work thumbs up just for your outstanding personality. ."

"Absolutely every time I've had to deal with the bank manager Deanna there has been an issue and ive had to return a different day. Whether it was an account creation years back where she put the entirety of my information incorrect which lead to a whole new process which I had to go in to fix and evidently had to be rescheduled to even now where I went in for a scheduled appointment and was asked to come back. a SCHEDULED appointment. Otherwise the staff is amazing, very helpful and professional but this is a prime example of management via seniority and not capability."

"Went here looking for a co-op shared in person branch. They were friendly and knowledgeable on what I needed. Very thankful for their friendly and prompt service. I originally couldn’t find them when I was dropped off because of the current construction fence. Hopefully that comes off soon so the office is more visible from the main road."

"The women at the counter was super rude to me (and the customer before me) and refused to give me a cashier's check to pay rent even though I do this every month and have plenty of money in my account. Apparently they don't do that on Saturdays as she said - only Monday - Friday which seems like a crazy policy. No I am stuck paying rent late :( I have to drive 20 minutes to get to the bank and she seemed to not have an issue making me drive back Monday as if anything would be different then. I would stay away from this bank. It's 2018 pretty sure computers work on the weekends now. Saturday March 31, 11:58am. Older white women working the middle cashier station."