Motel 6 Milwaukee, WI - Glendale

"Welansa was amazing and made sure our room was clean and comfortable. She made sure everything was up to par and all our needs were met. She went above and beyond and I couldn’t have asked for a better experience. 5 stars."

"Recently, my family and I have been going through a stressful time, so we decided to spend a night here just to get some space and clear our minds. Upon entering, I felt overwhelmed and irritable during check in, as things were not going as smoothly as they could have been. I didn't confirm my reservation correctly, therefore I did not have the necessary information to check in and receive the discounted price. However, there was an incredibly friendly, patient, helpful and down to earth woman at the front desk, who I am so grateful for as she completely rectified the situation. Not only did she guide me through the steps I needed to do to complete the reservation, she did it happily and just had an overall calming, friendly aura. She was kind to my children as well and even managed to get me to smile through my frustrating and stressful time. I really appreciated her kind approach and just the kind and respectful way she treated me, really did turn my night around. Her name was Ladrika I believe. If you're reading this, thank you for all of your help and positivity! You're fantastic:)"

"I want to file a complaint about customer service I received at the Motel 6 located at 5485 N Port Washington Rd, Glendale, WI 53217. I received a phone call on the hotel phone. She was screaming at me and said she felt it was appropriate to talk to me that way. One of motel 6’s morals is high standards of ethics and integrity, so this customer service is not aligned with how I was suppose to be treated. I recorded the follow-up incident. For some reason the electricity kept cutting off. I was told they needed to enter the room and I told her I had no problem with it, I just needed to put my personal belongings up first. I asked her for her name to file a complaint about the customer service and they said she was the person I spoke to but she wasn’t on the clock. I was given a card with the general manager information on it. I think at all times an employee should present good customer service. I don’t feel like I should be yelled at, so I wanted to file a complaint. I was given a card with the name Rebecca Reinke on it."

"My man and I checked in to this hotel while waiting to move into our new place. We got here last night our feet were sticking to the floor floor is very filthy there was a dirty towel directly behind the sink so we literally only had one dry towel and two face towels and no light really because two of the lamps are blown. In the MORNING I ran across Welansa and she asked me for a review offering to come and correct everything I said was wrong. She promised to come clean the room and bring light bulbs as well as tissue and towels as we had no tissue as well. No housekeeper came to service our room at all we had to go downstairs and get our own tissue from the front desk and we never did get fresh towels so I'm done with this Motel 8 until further notice."