Alameda Bicycle

"I adore the staff here. I recently got hit by a car and needed to bring my bike in. George helped me figure out next steps from what to do with my bike to how to deal with the driver's insurance. He was so kind and compassionate to me during a really stressful time. The repairs on my bike were done quickly, affordably, and well. I'll come to Alameda Bicycle for all my cycling needs!"

"Both my husband and I needed a basket for our bicycles. We had a team of dedicated, knowledgeable, smart and enjoyable bicycle lovers help us. The turn around was small , the price right and the service great. Way to go guys! Thank you"

"Ordered a bike frame with them in store, was told they would contact me when the frame came in and I could pick my components. I didn't hear from them for 3 weeks so I called. They had incorrectly written down my contact information, didn't order the frame they told me they could order, and told me they could not order the frame for me anymore because it was discontinued. Will likely never come back and will actively endorse friends to go somewhere else if they are looking for a shop to go to."

"Just bought a bike from here. George was incredibly helpful, so knowledgeable and above all, made me feel so good about going home with the bike in the correct size. This place has such small sizes, for a 5’2” woman it was perfect!"

"These guys are great! The bike market has been insane during the pandemic, I looked for a gravel bike for over a year. I've put my name on waitlists everywhere and they are the only shop you checked in with me and responded when they got stock. I was able to text with them and ask questions till one I liked came in. I finally picked up my bike yesterday and it's a fantastic fit for me. Their customer service was impeccable. Not only did they make me feel comfortable COVID safety wise, they helped me determine if it was a good fit with no pressure. George was fantastic- knowledgable and friendly, he helped me pick out the right locks and accessories so Im ready to go again. Never pressured me to buy anything, just made sure I had my needs met. Multiple team even members thanked me for being patient for so long and explained why there's such a wait for the bike type I wanted. Add in maintenance and warranty for life and the warm welcome to their family and it was a stellar experience start to finish. Can't recommend them enough."