Diamond Hills Sports Club and Spa

"There was nobody to show me how equipment worked. The management seems to have a big attitude issue and is never available to talk to. Theresa seems to think she is beyond her position and beyond the human race and she doesn't have to care about the position she is working in. The attitude I got when asking a question over the phone was absurd. I get better treatment at a cheap hole in the wall gym so why pay higher prices to be talked to like I'm less than a person. They'd do better if they hired people who actually liked customer service."

"Tried it for a month. I never got a good response from any trainers about my 1 free session. Whenever I contact a person, I would not get a response till a week after, and they are not so accommodating. The sauna and steam bath are good, but the temperature of pool is not ideal. Equipment is decent, but the placement is not that ideal. I would advise to check other fitness clubs in area. Front desk staff are cheerful and communicative which might be the only reason this might be running well."

"If you have a lot of money and don't care about losing them, this place is for you. I've been their member for 2 years, how many times they had not working equipment, or they were doing remodeling, so you can't use the gym as normal , all the time. I had to cancel membership, but I was going to come back, in 6 months, they charged me an extra month, even if I didn't used their gym, contacted their customer service, they were not helpful. Would not recommend this place."